How to accept foreign payments with your PayPal Business account.
Convert foreign payments automatically.
1. Log in to your PayPal Business account. Click Profile, then select Profile Settings.2. Click on My Selling Tools. Then, select Update on the Block Payments line.
First, make sure this box is unchecked to allow PayPal account holders from other countries to pay you online.
Every time a sale is made, the foreign currencies are converted at the latest conversion rates and credited to your PayPal Business account in U.S. dollars. Or, you can choose to convert them manually yourself at every transaction.
Convert foreign payments manually.
When you choose to approve each foreign currency conversion manually, we’ll notify you each time you receive a foreign payment.1 To approve the transaction, select Activity from the main menu. Look for the pending payment in the transaction list and click Accept.
2. Select the Accept this payment, convert it to USD, and then click Submit.
The amount is converted at the latest applicable conversion rate and is then credited to your PayPal Business account. International payments are charged a percentage of the transaction amount on top of the exchange rate.
Hold payments in foreign currencies.
You can hold balances in foreign currencies in your PayPal Business account. Payments made in these currencies are no longer converted to U.S. dollars, but instead are kept in the foreign currency. The benefit of this is that you can arrange conversion yourself, anytime.1. To do this, select Money from the main menu.
2. Click on Manage Currencies.
3. Select the foreign currency you want to hold and then click Add Currency.
A separate currency balance for Euros is now set up in your PayPal Business account.
And that’s it. You’re now ready to accept and manage international payments.
Frequently asked questions.
You can transfer some or all of your PayPal balance from one currency to another.
Here's how to convert your balance to another currency:
- Go to Money.
- Click Convert currency below the currency you want to convert.
- Enter the amount you want to convert to and click Next.
- Review the information and click Transfer.
With a PayPal Balance account, here’s how to select a currency for your primary balance:
- Click Pay & Get Paid.
- Go to Money.
- Click Make primary under the currency balance you want to make primary.
Your primary balance is your default currency. Your default currency is used to send and request payments.
PayPal Shipping is powered by ShipStation, a third-party partner that specializes in fulfillment and shipping services for an ecommerce business. To learn more about how to ship with ShipStation or get customer support, log in to your PayPal account and visit the ShipStation Help Center. You may also email paypalsupport@shipstation.com and get in contact with ShipStation directly.
Below are some basics to help you get started:
What shipping services can I use with ShipStation?
You can create U.S. Postal Service (USPS) and UPS shipping labels for both domestic and international shipments. The available options depend on your package and its destination. You can also customize your packaging option and let ShipStation show you all the available shipping options with their respective price.
How do I create a shipping label in ShipStation?
Here’s how to create a shipping label:
- Go to Activity and select All Transactions.
- Select your transaction and click Ship. It’ll take you to your Orders page in ShipStation.
- Select the order and click Apply Shipping Preset. Choose a flat rate packaging option or your own preset.
- Click Buy Label.
- Follow the instructions to review your shipping information and purchase the label.
After you buy the label, just print and affix it to your package, and then give the package to the carrier.
How do I pay for shipping labels? Are there fees for using ShipStation?
The first time you ship using ShipStation, you’ll need to connect your PayPal account and set up your billing preferences. You can pay for labels with PayPal balance or other available payment methods in your PayPal account.
There are no subscription fees to use ShipStation through your PayPal account. You only pay for the cost of the shipping labels.
Will I still receive discounted labels with USPS as I did with PayPal Shipping in the past?
Yes, ShipStation allows PayPal customers to purchase discounted labels with USPS.
Can I print multiple labels at once?
Yes. You can create labels in bulk for multiple orders on the ShipStation platform. This feature replaces our previous Multi-Order Shipping tool and helps you simplify the shipping process. You can save a packaging type, weight, dimensions, and options as a preset. These presets allow you to calculate shipping costs quickly for items that you sell regularly.
To learn more about how to create labels in bulk and the related questions, log in to your PayPal account to see a step-by-step instruction.
Can I void a label that I purchased and receive a refund?
Yes. Depending on the label type, you may cancel it from your Orders page in ShipStation within the required timeframe and get a refund to your PayPal account. Log in to your PayPal account to learn more about how to void a label and the refund policy.
How do my customers get notified of their shipment?
When you create a label for a PayPal transaction, your PayPal account will be notified. The transaction will show as shipped and include the shipment details, like the tracking number. Your customer will also receive an email with tracking details.
Why did ShipStation create a domestic label for an international order?
If you've created a label for an international order using your Stamps.com account in ShipStation, you may notice that the resulting label has an unfamiliar domestic Ship To address. This is because of the Stamps.com Global Advantage Program.
All Stamps.com accounts created after August 6, 2019, are automatically enrolled in the Stamps.com Global Advantage Program. If you select First Class Mail International, Priority Mail International, or Priority Mail Express International as your service, you'll automatically receive a Global Advantage Program label, which ships the parcel to a domestic USPS sorting center first. This sorting center will relabel the shipment before sending it to its final, international destination.
The full list of the hub locations can be found at this link: https://www.goglobalpost.com/about-us-2/.
There are hubs in New York (JFK), Miami (MIA), Chicago (ORD), San Francisco (SFO), Las Vegas (LAS), Dallas (DFW), Houston (IAH), Atlanta (ATL) and Los Angeles (LAX).
Can a secondary user on my account create shipping labels through ShipStation?
Yes, secondary users are able to use ShipStation to create shipping labels. When setting up a secondary user please ensure the user has "Access APIs and developer support site" selected. Once the secondary user has this permission they will be able to access the ShipStation platform when signed into the PayPal account with their information.
How do I contact ShipStation for support?
You can reach ShipStation customer support via online chat. When logged in to your PayPal Shipping powered by ShipStation account, select the green chat icon at the bottom right of the page.
You can keep and use your PayPal balance if you’ve confirmed your identity with us. It shows how much money you have available in your primary currency.
To see your PayPal balance, click Money at the top of the page. The "Available" section shows how much money you have available in your account at that moment in your primary currency. It does not reflect pending payments or recurring payments or orders that have not been completed. Your different currency balances are shown underneath this.
To view all transactions including balance and fees, log in to your PayPal account and check your recent activity.
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