How to accept foreign payments with your PayPal Business account.

Aug 21 2018 | PayPal editorial staff

Ready to start selling internationally? In a few simple steps, you can set up your PayPal Business account to accept payments in foreign currencies, and convert them to USD automatically, manually, or not at all.
Here’s how to accept international payments to your PayPal Business account. You can choose to convert foreign payments into U.S. dollars automatically or manually.
 

Convert foreign payments automatically. 

1. Log in to your PayPal Business account. Click Profile, then select Profile Settings.
 
2. Click on My Selling Tools. Then, select Update on the Block Payments line.
First, make sure this box is unchecked to allow PayPal account holders from other countries to pay you online.
 
Every time a sale is made, the foreign currencies are converted at the latest conversion rates and credited to your PayPal Business account in U.S. dollars. Or, you can choose to convert them manually yourself at every transaction.

Convert foreign payments manually. 

When you choose to approve each foreign currency conversion manually, we’ll notify you each time you receive a foreign payment.
 
1 To approve the transaction, select Activity from the main menu. Look for the pending payment in the transaction list and click Accept.
 
2. Select the Accept this payment, convert it to USD, and then click Submit.
The amount is converted at the latest applicable conversion rate and is then credited to your PayPal Business account. International payments are charged a percentage of the transaction amount on top of the exchange rate.

Hold payments in foreign currencies.

You can hold balances in foreign currencies in your PayPal Business account. Payments made in these currencies are no longer converted to U.S. dollars, but instead are kept in the foreign currency. The benefit of this is that you can arrange conversion yourself, anytime.
 
1. To do this, select Money from the main menu.
 
2. Click on Manage Currencies.
 
3. Select the foreign currency you want to hold and then click Add Currency.
 
A separate currency balance for Euros is now set up in your PayPal Business account.
 
And that’s it. You’re now ready to accept and manage international payments.
 
The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial and legal advice before making any business decision.
 

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Frequently asked questions.

Here's how to view our currency calculator and exchange rate:

  1. Go to your Money page.
  2. Click Currency Calculator.
  3. Select the currencies you want to convert from and to. The exchange rate appears automatically.

Here’s how we set our exchange rate:

  • We receive a wholesale rate quote from our bank twice a day and add a percentage to determine the retail foreign exchange rate to apply to transactions that involve a currency conversion.
  • Our currency exchange rates are competitive with conversion rates used by banks and by currency exchanges.
  • When you transfer from your PayPal account to your local bank account, we automatically convert the money into the local currency when the transfer is initiated.
You can change your primary currency anytime. Here's how:
  1. Click Currencies below your PayPal balance.
  2. From the dropdown menu, select the new currency you'd like to make primary and click Add Currency.
  3. Select the radio button next to the currency you're making primary and click Make Primary.

Please contact customer support for more information on how to request a limits increase for your PayPal Business Debit Mastercard:

  • U.S. and Canada: (866) 888-6080
  • International: (402) 935-2017
Here’s how to void one or more labels created with PayPal Multi-Order Shipping:
  1. Go to the Multi-Order Shipping page.
  2. Click Purchased Labels.
  3. Select the transaction of the label you want to void.
  4. Click Void.
Here's the estimated time you can expect to receive a credit (including postage and insurance costs) on your PayPal account after you void a U.S. Postal Service shipping label:
  • 15 calendar days on shipping labels for Priority Mail, Express Mail, First-Class Mail Parcel, Express Mail International, and Priority Mail International.
  • 21 calendar days on shipping labels for Media Mail and Parcel Select.