Most businesses will experience a time when their funds become unavailable, also known as a payment hold.
In this article, you’ll learn more what a payment hold is, why it happens, and how to resolve it.
PayPal may place a hold or restrict your account activity if we need a little more information from you about a transaction, your business or your account activity. Some of the reasons why we might need this information include:
Your funds are usually held for up to of 21 days. However, there are several things you can do to expedite this timeline.
You can also read our User Agreement for more information on other holds and reserves we may place on your account.
Assuming there are no issues with the order, you may be able to expedite the release of temporarily unavailable funds sooner than the scheduled 21 days by taking any of these actions from your PayPal account:
There are four things you can do to help prevent a delay of available funds in the future:
If a buyer pays you and the payment isn’t immediately available, we’ll notify you via an email titled “An important message about your PayPal balance” or via an alert in your Account Overview page. This email or alert will be the best source of information about why your payment isn’t available and what you may be able to do to prevent the delay of available funds in the future.
If you sell on eBay, take a look at these eBay-specific tips for managing your seller performance rating.
In partnership with three expert business owners, the Bootcamp includes practical checklists and a short video loaded with tips to help take your business to the next level.
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