EnterpriseCommerce
How checkout speed and payment flexibility can support growth
Jun 5, 2026
A customer finds the product. They want it. They're ready to buy. Then the page takes too long to load, the payment options don't fit, and the moment passes. Mike Sutter, PayPal's SVP Head of Checkout, and Anand Sivadasan, PayPal's VP of Pay Later, call this the most expensive problem in commerce — one merchants are largely responsible for solving themselves.
4 mins readAuthorPayPal Editorial Staff