After you apply, your card will arrive in the mail within 7-10 business days. Keep an eye out for a plain, white envelope in your mailbox. We’ll send the card to the address you entered or confirmed during application.
Why haven’t I received my PayPal Cash Card yet?
If you don't receive your PayPal Cash Card, please check mailing address which was used. You can do this by clicking Activate Your Card on the main page, and then click Didn't get your card?
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Why was my PayPal Cash Card transaction declined?Your PayPal Cash Card may be declined for a transaction for a number of reasons. Some of these reasons include: If there isn't enough money in your PayPal balance, or your balance negative, at the time of an attempted debit card purchase to cover the full payment amount What is the Ingo Money Cash a Check service in the PayPal app?Ingo Money Cash a Check service in the PayPal app allows you to cash checks and have them credited to your PayPal account, using the PayPal app on your mobile device. You simply take a picture of the check you want to cash, and send it to us How can I activate my PayPal Cash Card?You can activate your PayPal Cash Card online, or you can call us to activate it. Here’s how to activate your PayPal Cash Card using the PayPal website: Go to paypal.com/activatecard. Log in to your account and select Activate PayPal Cash Card. You may need to provide your date of How do I change my PayPal Cash Card PIN?Here's how to change your PayPal Cash Card PIN: Log in to your PayPal account and select the PayPal Cash Card. From there, select the card you want to edit and look for the Change PIN option. Follow the steps to change your PIN. If you don’t remember What do I do if my PayPal Cash Card is Lost or Stolen?Let us know right away if your PayPal Cash Card is lost or stolen. For your protection, we’ll cancel your card and ask you to request a new one. Log in to your PayPal account and select the PayPal Cash Card. Next, go to Manage my card and select Report card lost Common questions about issuing refundsWhy was the refund I issued taken out of my bank account? When you send a refund we’ll always first attempt to debit it from your PayPal balance. If you don’t have enough money in your account, the entire refund will be issued from the primary bank account How do I view my PayPal Cash Card Transaction History?You can view the last month of debit card activity from your PayPal transaction Summary page. If you’d like to see all your PayPal payments, or more than the last month of activity, you can view those from your PayPal account Activity. You can also print your statements by selecting Statements, located in How do I make PayPal the default payment method on Android Pay?There are two ways to set PayPal as the default payment method. Within the Android Pay app, you can either long press the PayPal card and move it to the top of list of cards, or you can tap the PayPal card and select “Set as default” in How do I remove PayPal from Android Pay?You can remove PayPal from Android Pay in the PayPal app or the Android Pay app. In the PayPal app, tap the Settings gear icon, then Android Pay, then select “Disconnect from Android Pay.” In the Android Pay app, tap on the PayPal card, at the bottom of PayPal powered by Braintree Overview and Frequently asked questionsPayPal powered by Braintree makes it easy to accept payments. Our payment gateway is similar to the credit card terminal you swipe your card through at the grocery store. We'll make sure your customer's payment information gets to the right place and stays secure. Integration with a PayPal Why did PayPal charge $1 to my credit card?If you recently updated or edited your credit card information or added a new credit or debit card to your PayPal account, a temporary charge of up to $1.00 USD may appear in your transaction history to verify that your card is open and in good standing. The charge will appear Why is PayPal listed on my card statement?You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store. Can I have my CFPB refund check reissued?Yes. If your check is lost or you haven't received it yet, please contact ALCS, PayPal Credit’s vendor that sent you the check, at 1-800-348-2540 Monday-Friday 9 AM-9 PM EST.How do I report potential fraud to PayPal?It’s extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to protect your account (we may limit what you can do on your account until you do so). Here are I’m using the Ingo Money Cash a Check service in the PayPal app and my check wasn’t approved. Why?All checks submitted are subject to review for approval by Ingo Money, and most of the checks reviewed are approved. There are times when we are unable to approve a check due to inconsistencies in check images, limit-related issues, insufficient check verification data, or information about the check Why am I being asked to ‘VOID’ my check while the using the Ingo Money Cash a Check service in the PayPal app?In order to prevent a check from being cashed or deposited twice, after your check has been approved, you’ll be prompted to write ‘VOID’ boldly in blue or black ink across the front of your check and submit a photo of the voided check. Once we confirm that Why is the Ingo Money Cash a Check service in the PayPal app saying my check isn’t filled out?It’s possible that the writing on the check is not dark enough or that some of the information, like the check amount, is not close enough to its intended area to be read properly by our software. Please return the check to the check writer for corrections or My hold was released but I don’t see the funds in my balance yet. Why?It can take several hours for your held money to appear in your PayPal balance. Your money may not be available until later in the day, so please check back throughout the day.
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