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Why wasn't I issued a new PayPal Debit Mastercard®?

PayPal will no longer reissue debit cards if they’ve been inactive ("dormant") for an extended period of time. Dormant refers to any card with 13 or more months of inactivity. 

To receive a new card, cardholders will need to complete the application process for a debit card again. 

To apply for a PayPal Debit Card, click Get The Card on the PayPal Debit Card page, and follow the instructions to request your card.

You'll need to:

The PayPal Debit Card isn’t a credit card, so no credit check is required.

You can shop with your card details as soon as you sign up and create your Debit Card pin, even before you get the physical card in the mail. Once you receive the physical card, the digital card will no longer be active.   

To shop online with your digital card:    

  1. Tap image  Wallet.  
  2. Select your PayPal Debit Card.  
  3. Tap the Eye icon located on the PayPal Debit Card and click Copy. This will copy the 16-digit card number.   

To shop in-store, add the 16-digit card number to your Google Wallet and tap to pay.

With the PayPal Debit Card, you can:

  • Instantly access your money in PayPal.
  • Use your funds in PayPal to make purchases in stores or online anywhere Mastercard® is accepted.
  • Withdraw money from PayPal at ATMs worldwide.
  • Add cash to PayPal in tens of thousands of stores nationwide where cash reloading is supported.

Are there any fees?
There are no annual or monthly fees to own the PayPal Debit Card. There's also no fee to purchase in-stores or online using your PayPal Debit Card, or when you withdraw at MoneyPass ATMs; both the ATM surcharge and PayPal fees are waived. Learn more about the fees.  

Note:

  • If you’re approved, it usually takes 5 to 7 business days to receive your PayPal Debit Card in the mail.
  • If your application for a PayPal Debit Mastercard® is denied, you can reapply after 30 days.
  • The PayPal Debit Mastercard® is only available in the U.S.

The PayPal Debit Mastercard® is issued by The Bancorp Bank, N.A. (“Bancorp”) pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.

PayPal is a financial technology company, not a bank. The Card is linked to your PayPal Balance account. See PayPal Balance Terms and Conditions.

Why haven’t I received my PayPal Debit Card?

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