How is the integration between my Venmo and PayPal accounts?
Your Venmo payments are handled in the same way as other PayPal transactions, and will be placed in your PayPal account. They are also subject to the same rules as other PayPal transactions, including the rules on holds. Please note that at launch, Venmo-funded payments will not be specially designated in your account activity or reporting - they will look like regular PayPal transactions. We may add a special designation to your transaction activity or reporting in the future.
How do I track Venmo disputes and chargebacks?
You can track all of your disputes, including Venmo disputes, through the PayPal Resolution Center. The chargeback and dispute process for Venmo payments is generally the same as the process for PayPal payments, except for that the Venmo Authorized Merchant Payment Protection policy applies, rather than the PayPal Purchase Protection Policy.
How can I process a return from a Venmo payment?
Returns for Venmo payments can be handled the same way they are for PayPal payments.
For more information on Venmo, please visit the Venmo Help Center.