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What is PayPal Rewards and how does it work?

PayPal Rewards lets you use rewards for eligible purchases at millions of online stores that accept PayPal.

To add eligible cards with rewards to PayPal, your available reward balance will appear in your Wallet. You'll also have the option to Pay with Rewards for eligible purchases when you check out with PayPal.

If you don't have enough rewards to cover a purchase, we'll charge any remaining amount to the same card you use for collecting rewards. You can also choose to redeem for cash back or a shopping credit to use on a future PayPal purchase.

Do I need to sign up for PayPal Rewards? Is there a fee?

If you have a PayPal account, you’re ready to start earning PayPal Rewards right away. There's no additional sign up or enrollment needed, and there’s no cost to join.

What are PayPal Rewards points and how do I earn them?

PayPal Rewards are points you earn when you purchase eligible items from offers on the PayPal app, PayPal.com, and the PayPal Honey browser extension. Points are earned on the subtotal amounts of eligible items you purchase and exclude other amounts like taxes and shipping fees. Keep in mind that exclusions may apply, so be sure to read any exclusions carefully.

Shopping isn’t the only way to earn points. You can also earn points by completing other activities using PayPal. Go to the PayPal app to view available ways to earn.

How can I redeem PayPal Rewards points?

Visit the Honey Redemption Page to redeem your PayPal Rewards points for several different benefits.

Among these, there’s the option to receive a PayPal Shopping Credit. This credit can be used as payment towards shopping inside PayPal's mobile app or used to pay for part of or all a purchase wherever Checkout with PayPal is supported.

How do I redeem my points to PayPal Shopping Credit?

When you're shown the option to redeem points for PayPal Shopping Credit, you just need to click the "PayPal" image and follow the prompts to confirm your redemption choice. You can follow a step-by-step guide on how to redeem your points for PayPal Shopping Credit.

How do I get my PayPal Shopping Credit?

To receive your PayPal Shopping Credit, your Honey account must be linked to a valid US personal PayPal account, which must be in good standing. You'll be prompted to link your existing PayPal account or create a new PayPal account to link to Honey on the Redemption Page once you choose the PayPal redemption option.

I redeemed my points as PayPal Shopping Credit by accident. Can they be changed to cash instead?

As per the Honey terms and conditions and PayPal Rewards Program Agreement, all redemptions are final.

Where can I see my earned and pending PayPal Rewards points?

You can keep track of your points balance, see your past PayPal Rewards activity, and redeem your points in the PayPal app or online.

How long does it take for my points to show up in my PayPal Rewards balance?

Points will appear as pending in your account overview within 1-14 days of completing your qualifying purchase or incentivized activity. Points will remain pending for up to 90 days and cannot be used or redeemed during this time.

Travel-related points (such as points earned from eligible hotel reservations, airfare, or rental cars) may take longer.

Once points are ready to redeem, we’ll send you a confirmation email. You will also be able to see in your Rewards dashboard when points are no longer pending and are available to redeem.

How much are PayPal Rewards points worth?

Points cannot be purchased, are not your property, are not money, can expire, and have no value prior to redemption. While points may be redeemed for cash back, other redemption options are available. You are not required to redeem your points for cash back.

When redeeming, reward points typically equate to $0.01 per point,. For example, 100 points typically can be redeemed for $1 of cash back. We may offer different rewards conversion rates. Check the conversion rate at the time you redeem your points.

Do PayPal Rewards points expire? 

PayPal Rewards don’t expire as long as your PayPal account stays active. A PayPal account is considered active if you interact with it (log in or otherwise transact using it) at least once within a consecutive 12-month period.

Will I earn PayPal Reward points if I return a purchase?

You will not earn points for any item that you return or receive a full refund on. If you return all or part of your purchase or receive a refund on it, the number of points you receive on your purchase will be reduced based on the new subtotal of eligible items, regardless of pending status.

What happened to my PayPal Gold points?

PayPal Gold is now PayPal Rewards. If you had a PayPal Gold points balance, your points have been automatically converted to PayPal Rewards. You can check and manage your points balance in the PayPal app or online.

What credit cards are eligible for earning rewards when used with PayPal?

You can check if your card qualifies to earn rewards by adding your card to PayPal. Once your card is added, click Wallet and select the card you’ve added. If your card is eligible, you’ll see a section for rewards and benefits that shows what you’ll earn.

Here’s how to link your credit card rewards to your PayPal account:

  1. Go to your Wallet.
  2. Click Link your rewards under the card you want to enroll.
  3. Click Get started.
  4. Click Agree and Link.

Can I earn PayPal Rewards and my credit card rewards together?

Yes, purchases you make using a points-eligible credit card with PayPal are eligible to earn credit card points, in accordance with the terms of your card issuer’s points program.

You can also earn PayPal Rewards points for the same transaction if purchasing an eligible item from offers on the PayPal app, PayPal.com, or the PayPal Honey browser extension.

Can I use PayPal Rewards and my credit card rewards together at checkout?

At this time, you are not able to use both PayPal Rewards points and your credit card points in the same PayPal transaction.

Can I earn PayPal Rewards on my PayPal Cash back Mastercard or PayPal Debit Card purchases?

Not yet, but be sure to check back soon.

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