How do I know if my money request or invoice has been paid?
After your money request or invoice has been paid:
- We email you to let you know it has been paid.
- The Status of the invoice or money request changes to Paid in your transaction history.
- The money appears in your balance.
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Money Pools Overview and Frequently Asked QuestionsMoney Pools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a Money Pool and share it with your friends and family. Please note that you’re responsible Does my Money Pool stop accepting contributions once the end date has been reached?Once your Money Pool reaches its end date it will close and contributions can no longer be accepted. However, you may extend your Money Pool’s end date any time before the end date is reached.How long does it take to get my money using PayPal Invoicing?It usually takes just a few minutes when customers pay with a credit or debit card, or their PayPal balance. Payments made with bank transfers or eChecks take longer because they have to clear the bank.My payment was denied, but the money has not been returned to me. Why?It can take up to 30 days from the date you made the payment for the money to be returned to you. If you paid with a credit or debit card, the money will go back to your card. If you paid with your bank account (eCheck or How do I create and send an invoice?Watch this video to see how easy it is to create and send an invoice: Your browser doesn't support video. Please download the file: video/mp4 Creating and sending invoices is free. Plus, there are no setup, cancellation or monthly fees. Learn more on our fees page. Sending an How do I access my Money Pool after it’s created?After logging in, you will see your Money Pool on the left side of the summary page. After you click on Details, you’ll be taken to a page with all your existing pools.Venmo checkout experienceHow will I know when my customers can use the new Venmo experience? You will receive an email notification when your integration has been included in the Venmo rollout. Do customers need to have both a PayPal and a Venmo account to pay with Venmo on my How do I get paid?To get paid, someone must send a payment to your email address. We'll send you an email at that email address to let you know you have a payment. To receive your payment, you must open a PayPal account and confirm that email address. If you already have Why has my credit or debit card been charged twice?When there are multiple charges for the same transaction on your credit or debit card, it may be because you inadvertently clicked Send Money more than once. To get your money back, you’ll need to contact the recipient and request a refund. Here’s how to request a refund. What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to How do I know if my card reader is working?If your phone isn’t recognizing the card reader, disconnect and reconnect them. Check for a good fit. If your phone is recognizing the device but the card isn’t reading, make sure the magnetic stripe on the card is in good condition. Also, be sure to swipe in one How do I know if my PayPal account is limited?If your account is limited, we will send you an email with the reason for that limitation. For your convenience, we always list the steps to remove the limitation in the Resolution Center under Steps to Remove Limitation. If you received an email stating that your account is Common questions about coupons and redemption codesHow do I use the redemption code on my coupon? To redeem a coupon, enter the coupon's redemption code when you are paying for an eBay item using PayPal. Follow the steps to apply your code and complete the purchase. Only one coupon can be used per purchase. How do I pay for a payment request or invoice?You can pay a money request or invoice by clicking Pay Now in the email we sent you. If you don’t have a PayPal account, you can create a new account before you pay. If you don’t want to create an account, you can pay using a credit How do I create an invoice with the Business app?The Business app makes creating, editing, and updating invoices easy. To create a new invoice tap Create New Invoice either on the Home screen, or on the Invoicing screen. You can also tap + on the Invoicing screen. When you create an invoice you can enter all How do I request payments or send an invoice?Here's how you can ask someone to send you money: Click Send & Request at the top of the page. Click Request Money. Enter the email address, then click Next. Enter the amount, select the currency, and then select Split a bill or Basic request. Add a note, How can I get a refund on an Google Pay purchase?Each store has its own refund policies. If you have your printed receipt, the cashier will likely process a refund as they would for any other purchase. If you don’t have a printed receipt, try tapping your phone on the payment reader or show the cashier the last How can I withdraw money left over from an Google Pay transaction?If the money added to your PayPal balance is more than the amount of your purchase, the remaining amount will remain in your PayPal balance. You may withdraw the money to your bank account using the PayPal app or on PayPal.com. Need more help? How do I turn off When will my Android Pay account automatically top up?The account will automatically top up when you don’t have enough money in your PayPal balance to complete a transaction. You can also manually add money to your account on paypal.com or through the PayPal app. Need more help? How do I turn off automatic top up for
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