How do I know if my money request or invoice has been paid?
After your money request or invoice has been paid:
- We email you to let you know it has been paid.
- The Status of the invoice or money request changes to Paid in your transaction history.
- The money appears in your balance.
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How do I know if my card reader is working?If your phone isn’t recognizing the card reader, disconnect and reconnect them. Check for a good fit. If your phone is recognizing the device but the card isn’t reading, make sure the magnetic stripe on the card is in good condition. Also, be sure to swipe in one How do I know if my PayPal account is limited?If your account is limited, we will send you an email with the reason for that limitation. For your convenience, we always list the steps to remove the limitation in the Resolution Center under Steps to Remove Limitation. If you received an email stating that your account is How do I pay for a payment request or invoice?You can pay a money request or invoice by clicking Pay Now in the email we sent you. If you don’t have a PayPal account, you can create a new account before you pay. If you don’t want to create an account, you can pay using a credit How do I request payments or send an invoice?Here's how you can ask someone to send you money: Click Send & Request at the top of the page. Click Request from anyone or Create Invoice. Enter the required information. Click Next. Enter the amount you are requesting and click Request Money. You can request money from Can I cancel a money request or invoice that I've already sent to someone?Yes. You can cancel a money request or invoice at any time: Click Cancel under the pending request on your Summary or Activity page. . Confirm by clicking Yes. Why has my credit or debit card been charged twice?When there are multiple charges for the same transaction on your credit or debit card, it may be because you inadvertently clicked Send Money more than once. To get your money back, you’ll need to contact the recipient and request a refund. Here’s how to request a refund. How do I get paid?To get paid, someone must send a payment to your email address. We'll send you an email at that email address to let you know you have a payment. To receive your payment, you must open a PayPal account and confirm that email address. If you already have My dispute has been resolved. Can I close it?You can close a dispute, however make sure that you are 100% satisfied that the dispute is resolved before closing it. If the seller offered to refund your money, for example, make sure the money is in your PayPal account before you close the dispute. Once a dispute My payment was denied, but the money has not been returned to me. Why?It can take up to 30 days from the date you made the payment for the money to be returned to you. If you paid with a credit or debit card, the money will go back to your card. If you paid with your bank account (eCheck or How do I send money or make a payment with my mobile phone?You can send money 3 different ways with PayPal Mobile: The PayPal App: Go to www.paypal.com/mobile. Click Get the PayPal App. Select the phone you have and click Download. After you complete the download, you can send money via the PayPal App. Text Message: After you link your How do I send money to friends or family?To send money to friends or family, log in to your PayPal account and click Send & Request at the top of the page. Select either Send to friends and family in the US or Send to friends and family internationally. Enter the email, mobile number or name If I select to withdraw using my debit or prepaid card, where will I see my money when successfully moved?If you have selected to withdraw using my debit or prepaid card, the money will appear in the bank account to which the selected card is linked.How do I know which cards in my PayPal wallet are eligible for the 30 minutes withdrawal?Eligibility of a card to process 30 minutes withdrawal is dependent on the participation of your card issuing bank. To provide the best experience to you, we check the participation status every time you chose to withdraw. If one or more cards in you PayPal wallet are eligible How do I view my merchant billing invoice for the merchant services that I used?On your merchant billing invoice, you will see 4 sections: Account Summary This section summarizes your billing and payment activity from the previous month. It contains 8 rows: Previous Balance: Amount carried forward from previous unpaid invoices. New Charges: All billing activity for the current month. Other Charges: What do I do if my PayPal Cash Card is Lost or Stolen?Let us know right away if your PayPal Cash Card is lost or stolen. For your protection, we’ll cancel your card and ask you to request a new one. Log in to your PayPal account and select the PayPal Cash Card. Next, go to Manage my card and select Report card lost How do I send a PayPal Here™ invoice from my mobile device?Use the PayPal Here mobile app to create simple invoices when you’re on the go. When making a current sale, just fill out the item details, press Charge and then select Invoice as the payment method.How do I add money to my PayPal balance?Adding money to your PayPal account is quick and easy. You can link a bank account to fund your PayPal balance or you can use PayPal CASH®. Add money to your PayPal balance from your bank account: A great way to add money to your PayPal account is How do I withdraw money to my local bank account?You can withdraw money from your PayPal balance to your local bank account in 2 ways: A. Using your eligible Visa & MasterCard debit or prepaid card: Click Transfer to your bank below your PayPal balance. In the "Transfer to" drop down, you will be shown any cards How do I get money out of my PayPal account?It's simple to withdraw money from your PayPal account. You can transfer money directly into your linked bank account, use your PayPal Debit MasterCard®, or have us mail you a check. Bank transfer The most popular way to withdraw money from your PayPal account is to transfer the
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