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Crypto on PayPal: Buying and Purchase Protection FAQ's

Are Cryptocurrency purchases covered by PayPal Buyer Protection?

PayPal Buyer Protection does not apply to Cryptocurrency purchases. However, Cryptocurrency purchases are protected in the event of unauthorized activity taking place, provided that customers have taken care of and followed the customer's terms and conditions. Cryptocurrency purchases are protected in the event unauthorized activity takes place.

If you suspect fraudulent activity on your account, please report it immediately. You can file a report through your PayPal account by using the following: How do I report an unauthorized transaction or account activity? or by contacting customer service by visiting our Help Center.

I made a Cryptocurrency purchase in error. Can I cancel or reverse it?

There isn't a way to cancel or reverse Cryptocurrency transactions. Click here for more information on Error Resolution.

Will I get a private key for the Cryptocurrency I buy on PayPal?

You are given rights to the Cryptocurrency you buy on PayPal but will not be provided with a private key. If you can log in to your PayPal account, you’ll be given rights to the Cryptocurrency balance you hold.

Is there a maximum amount for PayPal's Cryptocurrency service?

The maximum amount for weekly cryptocurrency purchases in the US is $100,000 USD per week, with no annual purchase limits.

When I click to 'Buy' Crypto, will I receive the current price displayed on the app?

Yes. The market value of the Cryptocurrency displayed when a user clicks 'Buy' will be the price you pay. That price will update every few seconds to reflect any change to the market value.

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