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PayPal Cryptocurrency FAQ's

Do I need a separate account or need to sign up for anything?

Everything you need is built into your PayPal account. Once you agree to the crypto terms and conditions, we’ll make sure the required info is up to date and confirmed on your account, and then you’ll be able to buy and sell crypto.

Which Cryptocurrencies are supported on PayPal?

Customers in the U.S. and U.S. Territories (excluding Hawaii) can transact with the following Cryptocurrencies on PayPal: PayPal USD, Bitcoin, Ethereum, Litecoin, and Bitcoin Cash.

Can I set up crypto price alerts?

Yes, you can set up price alerts by clicking on the Bell Icon within your profile to customize a price alert if the value changes by (5) %, (8) %, or (10) %. We’ll send a push notification to your mobile device if the price goes up or down over 24 hours. Be sure you’ve installed the PayPal app and have notifications turned on.

Am I getting the best Crypto pricing with PayPal?

Crypto price variation is common across Crypto exchanges and happens for several reasons:

  • Crypto trading volume at a large vs. a smaller exchange with less liquidity can impact price.
  • Pricing and fee structure at the time of purchase is set by the exchange/service, which can also vary.
  • Price 'spreads' might impact the purchase price.

It's important to understand pricing before making any purchases, and we can’t guarantee our rate.

Can you explain the concept of a price 'spread'?

Price spreads are the difference between the highest buy order and the lowest sell order on any exchange. Every purchase or sale of Crypto occurs in a marketplace, and between 2 entities. The person buying wants the lowest price, and the person selling wants to get the highest price at any point.

This can create a gap in their expectations, known as a spread. Depending on the situation, spreads can lead to increased price volatility and price variation amongst Crypto exchanges.

Why can't I access my account everywhere?

Laws and regulations administered by the U.S. Office of Foreign Assets Control (OFAC) restrict services that can be provided by U.S. financial institutions to persons, including U.S. citizens and permanent residents, in specified sanctioned jurisdictions (Cuba, Iran, North Korea, Syria, and Crimea).

Please know that when you're in these locations, you won't be able to access your account, meaning you won't be able to place trades or close out your positions. Log-in attempts from these locations may lead to an account restriction, in which case we'll only be able to un-restrict your account once we can confirm you're no longer present in a sanctioned jurisdiction.

You can find our Terms and Agreements and Acceptable Use Policy by clicking Legal at the bottom of any PayPal page.

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