Security

Email, encryption and other protections.

Email Confirmations

Any time you send or receive a PayPal payment, we'll send you an email to confirm the transaction. And if you ever receive a confirmation email for a transaction you didn't make, alert us right away and we'll launch an investigation.

Data Encryption

Sending sensitive information like account numbers or social security numbers via email is never a good idea. If you need to provide this kind of information, a phone call is best.

That said, PayPal helps keep your data as secure as possible-with automatic encryption for all of your sensitive information and email communications.

Here's how we do it:

On Your Computer:

When you register or log in to PayPal, we confirm that your browser is running Secure Socket Layer 3.0 (SSL) or higher, which secures the communication from your browser to paypal.com.

When Information is in Transit:

All of your information is protected by SSL, which ensures that your information is encrypted so no one can steal it when it is sent across the internet.

On Our Website Servers:

Your personal information is stored on our servers and heavily guarded, both physically and electronically. And to give your credit card and bank numbers an extra layer of protection, we do not directly connect our firewall-protected servers to the Internet.

There are many reasons that over 135M people trust PayPal with their finances, and data encryption is one of the most important.

PayPal Security Key

The PayPal Security Key gives you a second authentication factor when you're logging in to your account. In addition to your password, you enter a One Time Pin (OTP) that is unique for each login. These two factors give you stronger account security.

What is it?

The PayPal Security Key sends you a temporary security code via SMS that you enter in addition to your password when you log in to PayPal.

How much does it cost?

There is no fee to use your mobile phone as your PayPal Security Key. Standard text messaging rates apply when you receive a security code by SMS. Check with your mobile provider for details.

How do I get started?

Go to Register Your Mobile Phone