Learn about security

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What you should know

Most people don’t always know which security threats are lurking or where. Let's help you learn to spot them right away.

Fraud and identity theft is a reality

4.8

million identity theft and fraud reports were received by the FTC in 2020.1

34%

of the fraud cases reported money was lost.1

$311

is the median amount lost in the reported cases.1

How PayPal protects you

We leverage various security technologies and actively combat threats.

Learn about our security tech         

Purchase protection for buyers

If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection. 2

More about Buyer Protection         

Protection for sellers

Our Seller Protection Policy will protect your online sales, minimize claims, and chargebacks and help prevent merchant fraud. 3

More about Seller Protection         

Follow these tips to help keep things secure

Make sure you never share sensitive personal or financial details via email, text, direct message, or phone.

Passwords

Never share passwords, PIN numbers, and verification codes.

More protection tips         

Banking and cards

Never share credit card numbers, CVV codes, and card expiration dates.

Identification

Social Security, tax ID, and any government-issued numbers are especially dangerous if they fall into the wrong hands.

Personal details

Addresses, birthdates, and family info like mother’s maiden name can help fraudsters guess your passwords or pretend to be you.

Our Help Center is always available

Find answers to commonly asked questions and get help with your PayPal account.

Visit the Help Center

Secure shopping and selling starts with PayPal

Spend, send, and manage your money with confidence.

Sign up for free         

1 Consumer Sentinel Network, Data Book 2020, Federal Trade Commision (FTC), February, 2021.

2 Available on eligible purchases. Limits apply.

3 Available on eligible purchases. Limits apply.

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