Security

Report a suspicious email or website.

You can help us combat fraud by telling us about anything you see that’s out of the ordinary, including suspicious looking emails and websites.

Suspicious Emails

“Phishing” is an illegal attempt to "fish" for your private, sensitive data. One of the most common phishing scams involves sending an email that fraudulently claims to be from a well-known company – like PayPal. If you believe you've received a phishing email, follow these steps right away:

  1. Forward the entire email to spoof@paypal.com.
  2. Do not alter the subject line or forward the message as an attachment.
  3. Delete the suspicious email from your email account.

We'll send you an email response to let you know if the email is indeed fraudulent. In the meantime, don't click on any links or download any attachments within the suspicious email.

Learn more about phishing

Suspicious Websites

Phishing emails often lead you to fake or "spoof" websites in an attempt to steal your private, sensitive data. If you believe you've arrived at a spoof website, do not enter any information.

All you have to do is copy and paste the site's Web address into an email message and send it to spoof@paypal.com. Our security experts will review and if it is a bogus website, we’ll get it shutdown. With this simple action, you'll be helping to keep our entire community safe.

Suspicious SMS

SMS SPAM can contain suspicious content or could just be annoying. Many carriers will let you report SPAM by simply forwarding the message to ‘7726’, which is the numbers for ‘SPAM’ on most phones. Check with your phone service provider to verify if this is supported or read more here to find out more.