Selling Digital Goods? PayPal Makes it Easy to Collect Payments
THE COST-EFFECTIVE WAY TO SELL DIGITAL GOODS
Increase sales conversion and reduce cost with PayPal
Sell more digital content and build more profitable customer relationships with PayPal for Digital Goods.
- In-context, two click payments can increase sales
- Low fees for both small and large transactions
- Offer one-time micropayments, pay-as-you-go, and subscription models
Visa, MasterCard, American Express, Discover, PayPal
A trusted, in-context payment solution that helps you more profitably sell gaming, media, or software content online to customers all around the globe.
Thousands of companies that develop, publish, or produce games, media content, or software rely on PayPal – and now it's even better. The new PayPal for Digital Goods solution helps you:
Increase Conversion Rates
Because customers can pay quickly and seamlessly from inside your game, video, news article, ebook, or other digital content without leaving the experience, they are more likely to buy and keep coming back.
Give your customers the flexibility to pay for only what they want. Let them make one-time micropayments, pay by subscription, or pay as they consume your digital goods. PayPal automatically adjusts fees so that you pay the best possible pricing.
Our extensive security measures and understanding of the unique vulnerabilities related to digital goods commerce help reduce chargebacks and risk related operational costs before they happen – saving you time, money, and increasing overall customer satisfaction.
Access International Markets
Get access to markets around the globe with PayPal's reach and expertise. There are more than 169 million active PayPal accounts in 203 markets. The trusted PayPal brand opens doors to new customers, particularly for digital goods developers both inside and outside the U.S. who want to conduct cross-border business.
Make more money on your digital goods by selling content in more ways and paying some of the lowest transaction fees in the digital goods industry.
Seamless, In-Context Payments
Let your customers pay without leaving their game, news, video, book, and more. The fast, seamless, in-context payment experience helps increase customer satisfaction – and your revenue.
Multiple Payment Models
PayPal supports top payment models for selling digital goods. Let your customers pay for what they want – whether it's a single virtual item, a monthly subscription, or both. With PayPal, you can offer one or many combination of digital goods payment models.
Pricing Adjusts, Maximizing Your Profits
Our pricing structure adjusts automatically based on a transaction's size and your overall transaction volume. You pay discounted micropayment rates for the smallest transactions when you qualify for micropayment pricing, standard rates for larger transactions, and discounted standard rates as your volume grows (one-time application required). And you can manage all your digital goods transactions from one account.
PayPal helps protect your customers and your digital goods business with industry-leading, comprehensive fraud and risk management.
Sophisticated Fraud and Risk Systems
Our automated fraud and risk systems leverage PayPal's understanding of digital goods risk profiles to proactively track and stop fraudulent activity before it hits. Powerful statistical and rules engines help reduce the likelihood of fraudulent payments. PayPal also constantly monitors account-level activity to identify problematic accounts and users.
Online Resolution Center
The PayPal Resolution Center can handle issues specific to digital goods, such as micropayment disputes, chargebacks, returns, and unique global market risk profiles. In responding to disputes and claims, we lean on our understanding of the digital goods industry, saving you time, and reducing risk related operational costs.
Agents experienced in identifying and preventing digital goods fraud
PayPal's fraud agents and analysts have extensive experience identifying fraudulent digital goods purchases. In addition to constantly optimizing PayPal's fraud models, they share their best practice insights with our digital goods merchants, so you can stop fraudsters before they strike.
Fast User Authentication
PayPal has many techniques for authenticating buyers. These simple, fast processes are easy for your customers, and provide several layers of security.
Stay on top of every dollar your company collects for software, games, or other digital media.
Reporting, Data Export, and Transaction Search
Review your Digital Goods transactions – both micropayments and larger transactions – in one account. View a summary of your account activity each month, including monthly sales and profit and loss statements. Export your transaction info to Excel. To find a particular sale, customer, or record, perform a transaction search.
Offer controlled access to your employees or accountants for specific tasks such as viewing your company's transaction history.
Upon request, PayPal immediately transfers your money to the account you designate. The availability of funds from your bank account is subject to your bank's policies.
The PayPal Debit MasterCard® Business Card lets you spend the money in your PayPal account or withdraw it as cash at ATMs. And you can earn 1% cash back when you sign for purchases. (You can apply for the card after your PayPal account has been in good standing for 60 days.)
Take advantage of the digital economy with PayPal. With 90 million active PayPal accounts around the world, our global reach, expertise, and trusted brand name make it easier for you to sell across borders, which is especially important for digital goods developers both inside and outside of the United States.
Accept International Currencies
You don't need to enable local payment methods one by one. PayPal accepts payments in 24 currencies from 190 countries and regions – so your customers can pay in familiar currencies.
If you are not a PayPal Digital Goods customer and would like to learn how to get started you can contact us in the following ways:
Quickly find an answer to common questions about PayPal. Help Center.
Phone Sales Support
To speak with a sales agent about which solution is right for you, call us at 866-365-6661.
Developers and programmers using the PayPal payments platform can access helpful information online and submit technical questions. Find out more at PayPal Developer.
For questions about your existing account, contact us here.
on your site and wants to purchase.
PayPal has two flavors for buying and selling digital goods:
- Express Checkout – Digital Goods: Offer in-context payments within your digital content (simpler integration) Millions of shoppers prefer to pay with PayPal. If you already accept credit cards online, you can also accept PayPal by adding our Express Checkout button.
- Adaptive Payments – Digital Goods: Offer in-context payments on multiple platforms with more flexibility in the way you disburse payments (hardcore developers) Adaptive Payments allows hardcore developers to integrate flexible payment scenarios such as chained and parallel payments and payment disbursements to multiple parties.
If you don't already have either of these solutions you'll be asked to select one as part of your Digital Goods set-up. If you currently have Express Checkout or Adaptive Payments you can integrate the Digital Goods solution on top of your existing implementation.
Choose your Digital Goods Solution
For mobile application developers looking to integrate in-application payments for digital goods in games, or other apps, with PayPal on the Android platform check out our Android Mobile Payments Library.
Another product digital goods providers opt for is PayPal Payments Standard because it requires less technical expertise and no programming skills. However, today it does not include the in-context payment experience. If an easier to implement solution is more important than an in-context two-step payment experience click here.
PayPal is committed to giving you the best pricing for both your micropayments and larger transactions. Once you are approved for digital goods pricing, your rate will automatically adapt based on the size of the transaction. Signing up for digital goods pricing is easy too - call the phone number above to be guided through the sign up process. *
With a pricing structure that adjusts automatically based on the size and volume of your transactions, you can rest assured that you benefit from the most cost-effective pricing. The rate you pay for U.S. transactions will either be 2.9% + $.30 or the micropayment rate of 5% + $0.05 depending on the size of the transaction.
For example, on a $5 transaction you would be charged the 5% + $0.05 rate ($0.30), and on a $100 transaction you would be charged the 2.9% + $0.30 rate ($3.20).
* To qualify for micropayment pricing, you must submit an application, be approved by us, and have an account in good standing.
Read about how PayPal has helped digital goods companies:
- Increase revenue
- Earn customer trust
- Lower overhead
"When I switched to PayPal, my sales grew 100%, and my one-man business reached the seven-figure revenue mark. I give PayPal full credit for that." *
– Don Steinitz, ForexRobotTrader.com
Read the case study
"Customers have told us they would be nervous about sharing their financial information with a no-name payment processor. And when game publishers find out we accept PayPal, they know they're dealing with a reputable company."
– Chris Condon, BattleClinic.com
Read the case study
"I'm convinced that PayPal's positive checkout experience makes a difference. Our conversion rate is two to three times the industry average … and PayPal's microtransaction pricing significantly reduces our overhead. As a result, we can offer a wider range of products at a lower cost."
– Bob LiVolsi, BooksOnBoard.com
Read the case study
"For selling digital goods, E-junkie.com now gets everything it needs from PayPal to help merchants succeed – global coverage, fraud and risk services, and an in-context payment experience – a must have set of features that anyone selling digital goods need to make money."
– Robin Kholi, CEO, Founder, E-junkie
* Results not typical; individual results may vary.
The PayPal Carrier Payment Network is a new initiative creating a standard for carrier payments that benefits merchants, carriers, and consumers. Through Zong's and PayPal's extensive carrier relationships, PayPal's network of more than nine million merchants, and million active customers, we're making the frictionless experience of carrier payments available for everyone.
Benefits for Carriers
Historically, carrier payments have been used by online game developers and publishers to provide a fast and easy way for users to purchase goods directly in-app or in-game. A broader opportunity exists in digital goods beyond gaming, and beyond that to physical goods. The larger digital goods industry is expected to grow to $220 billion by 2014, according to Juniper Research.
Other digital goods merchants – such as digital books, music, dating, and content – want the ease of carrier payments, but see challenges in their adoption as a primary payment method, including cost of payment, flexibility of the payment method, and varied user experiences. PayPal is applying its expertise in risk management and customer management, as well as its existing relationships with thousands of merchants, to help carriers address these challenges and open up new markets and opportunities.
Benefits for Merchants
Adding carrier payments with PayPal increases a merchant's consumer reach and provides incremental sales. Of the 6.5 billion people on the planet, 5 billion have mobile phones – but only 500 million have credit cards. Carrier payments provide access to up to 10 times as many funding accounts as credit cards.
In addition, the seamless consumer experience of carrier payments means higher conversion, which equals more sales. Carrier payments require only that the consumer remember his or her mobile phone number. There are no account numbers, logins, or passwords to forget.
In the past, merchants may have found carrier payments too restrictive to meet their consumer experience or business model requirements. The PayPal Carrier Payment Network addresses these pain points and gives the merchant access to carriers who are committed to expanding business opportunities for both the merchant and carrier.
For more information on the program, email us at firstname.lastname@example.org