What is 2-step verification?

You can add an extra layer of security to your PayPal account by enabling 2-step verification for log in. Once this feature is activated, we’ll send you a unique, random 6-digit access code each time you try to log in. Simply enter this code to access your account.

There are two ways to set up 2-step verification. You can use an authenticator app (like Google Authenticator and Microsoft Authenticator) or you can ask us to send text messages to your mobile phone.

Here's how to set it up:

  1. Go to your Settings.
  2. Click Security.
  3. Click Set Up next to “2-step verification.”
  4. Choose to receive a text or use an authenticator app, then click Next.
  5. Follow the prompts to link your phone or authenticator app.
  6. Set up a back-up method in case you can’t access your primary cell or authenticator app.
  7. Click Done to activate 2-step verification.
You can deactivate 2-step verification at any time:
  1. Go to your Settings.
  2. Click Security.
  3. Click Update next to “2-step verification.”
  4. Click Turn Off next to 2-step verification, then the Turn It Off button.
For added protection, you can also add 2-step verification to other devices. 

NotePlease review and update the mobile number registered on your PayPal account regularly to make sure it’s up to date. When you add your mobile number, we’ll be able to get in touch with you or reach you via text message to help service your account.