Help Article

Before June 30th, 2018 PayPal is requiring all account users to update their browsers to remain compliant with new security standards. You will not be able to access your PayPal account after June 30th if your browser isn’t updated. Learn how to upgrade your browser.

Ask the Community

Find answers or join the conversation in the Community Help Forum.

What happens if I don't provide the FATCA information requested by PayPal?

If you are a new account holder, you will be required to complete the certification requested by PayPal to comply with FATCA within 90 days of opening your account. If you don't provide the information PayPal request within 90 days, you will no longer be able to send funds from or receive funds into your account.

If you are an existing account holder and you are required to provide additional documentation to ensure your status (as a US person or a non-US person) is properly documented for FATCA purposes, then you will be required to provide the requested information within 30 days from the date we request it or your account will be limited on day 30. The day 30 limitation will prevent you from:
  • Sending funds from the account
  • Closing the account.
If you don't provide the required information within 45 days from the date we request it, your account may be further limited on day 45. This day 45 restriction will prevent you from:
  • Sending funds from, or receiving funds into your account.
  • Removing bank or card information
  • Closing your account
In each case the restriction will apply until the proper documents are received by PayPal.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.