Before June 30th, 2018 PayPal is requiring all account users to update their browsers to remain compliant with new security standards. You will not be able to access your PayPal account after June 30th if your browser isn’t updated. Learn how to upgrade your browser.
As required under the terms and conditions of your PayPal Cashback Mastercard account, you must have an open PayPal account in good standing to which your PayPal Cashback Mastercard Card account is linked in order to redeem your cashback rewards.
What if I want to close my PayPal account and I have a PayPal Cashback Mastercard account - Can I still use it?
If your PayPal Account is closed for any reason, or if your PayPal Cashback Mastercard Card Account is no longer linked to your PayPal Account, your Card PayPal Cashback Mastercard Account will be closed and any Cash Rewards earned, but not redeemed, will be forfeited.
We’re sorry, the page you’re looking for is no longer available. Please try your search again in our Help Center if you have a question or want to contact us.
What if I want to close my PayPal account and I have a PayPal MasterCard® or PayPal Smart Connect account? Can I still use it?If you choose to close your PayPal account and you have a PayPal Extras MasterCard or PayPal Smart Connect account, your options for using and servicing your PayPal MasterCard or PayPal Smart Connect account will be limited.What if I want to close my PayPal account and I have a PayPal Cashback Mastercard - How does that affect my cash rewards earned?If you have unredeemed cashback rewards, you will want to redeem these before you close your PayPal account. You can do so, by logging in to your PayPal account and selecting the PayPal Mastercard from your Wallet. You will then be transferred to the Synchrony Bank servicing site.Can I still make purchases using my PayPal Extras Mastercard account if I close my PayPal account?While you can continue to use your PayPal Extras Mastercard to make purchases in store or on-line, you will no longer be able to use the card through PayPal. You must maintain an open PayPal account to take full advantage of all the benefits associated with purchasing through PayPal.Which PayPal credit or debit card product should I sign up for? Additional information and overviewsAs a PayPal customer, you may be eligible for one of several PayPal card products. PayPal Credit PayPal Credit is a digital line of credit that allows you to shop everywhere PayPal is accepted. PayPal Credit is for online purchases only; you won’t be provided a physical card. How do I update or reset my Google Pay PIN?If you want to update or reset your Google Pay PIN, you may do so in the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Google Pay, then in-store PIN. On paypal.com, log in to your account and click the Settings Where can I use PayPal with Samsung Pay?You can use your PayPal account with Samsung Pay in 3 ways: To make purchases at any in-store merchant that supports Mastercard Contactless Payments, magnetic stripe payments, or when shopping in an app. When shopping in-store or through an app, Samsung Pay uses your PayPal balance. Don’t have What happens if my mobile device is lost or stolen and I use Samsung Pay?If you lose your mobile device, you should deactivate PayPal within Samsung Pay as soon as possible. Here’s how: Log in to your PayPal account. Click Settings (Gear icon), then click Payments. Click Manage pre-approved payments and cancel the latest Active Samsung Pay billing agreement. If you need Where can I use PayPal with Google Pay?You can use your PayPal account with Google pay in 3 ways: To make purchases at any in-store merchant that accepts Mastercard/Discover Contactless Payments, when shopping in an app, or when you use the Chrome mobile web browser to checkout. When shopping in-store or through an app, Google How do I update or reset my Samsung Pay PIN?If you want to update or reset your Samsung Pay PIN, you may do so in the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Samsung Pay, then in-store PIN. On paypal.com, log in to your account and click the Settings What is the Ingo Money Cash a Check service in the PayPal app?Ingo Money Cash a Check service in the PayPal app allows you to cash checks and have them credited to your PayPal account, using the PayPal app on your mobile device. You simply take a picture of the check you want to cash, and send it to us What is One Touch and how do I use it?What is One TouchTM? One Touch allows you to complete purchases faster while still keeping your financial information secure. When you log into PayPal, with your mobile phone or from a desktop, tablet or laptop you can choose to stay logged-in for easier, faster checkout across all eligible Why is my PayPal Student account being discontinued?PayPal previously made a decision to discontinue the PayPal Student Account and PayPal Student Debit MasterCard products for all customers. The send money feature to transfer funds from the existing Student Account to the parent’s PayPal account will be available until April 25, 2018. If the PayPal How do I report potential fraud, spoof or unauthorized transactions to PayPal?It’s extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to protect your account (we may limit what you can do on your account until you do so). Here are How do I complete a Self-Assessment Questionnaire (SAQ) to validate PCI compliance for my PayPal powered by Braintree account?In order to complete an SAQ, we recommend you enroll with a Qualified Security Assessor (QSA). At PayPal Powered by Braintree, we strive to make your compliance validation process as easy as possible, and have therefore covered the cost associated with validating PCI DSS compliance through SecurityMetrics, our How do I change my payment preferences for in-store checkout?In-store acceptance methods mobile phone number + PIN & the payment code feature in the PayPal Mobile app will no longer be available in the US after March 31st, 2018. Going forward, PayPal will continue to innovate and provide you with new payment choices at your favorite stores. What are reserves?An account reserve is an amount of money that is on hold in your PayPal account to cover potential financial risk such as payment reversals you may receive like chargebacks and claims. PayPal uses three types of reserves: rolling reserves, minimum reserves and jumpstart reserves. A Rolling reserve Has PayPal's support for the CyberCash MCK changed?Yes, support for the CyberCash MCK (Merchant Connection Kit) is winding down and effective March 31, 2018, the product will no longer be available. Merchants using CyberCash will need to integrate with another PayPal product before this date to continue processing secure internet payments. Here's what CyberCash MCK users How do I get an Adaptive Payments API application ID?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. To receive access to build an Adaptive Payments payment structure, you must receive approval from PayPal’s Developer Platform Application How are fees for Payouts calculated and reported?As of May 15, 2018, PayPal will calculate the fee individually for any Payout that you send. (Previously, Payouts calculated fees at the batch level.) Beginning with the May reports for your account, both the Transaction Report and the Settlement Report will list fees explicitly and individually.
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.