• Payments and Transfers
  • Disputes and Limitations
  • My Account
  • My Wallet
  • Login & Security
  • Seller Tools

What is the Cash a Check service in the PayPal app?

The Cash a Check feature in the PayPal app allows you to cash checks on your mobile device and have them credited to your PayPal Balance account. You simply take a picture of the check you want to cash and send it to us for review. Once your check is approved, you have the option to pay a fee and get your money credited to your PayPal Balance account, usually in minutes. If you don’t need the money immediately, you can get it in 10 days with no fee if the check is not returned unpaid. A PayPal Balance account is required to use the Cash a Check feature.

This feature is available to personal accounts, and individual or sole proprietor accounts with PayPal Business Debit Mastercard®.

Here’s how to cash a check from your PayPal app:

  1. Tap Wallet.
  2. Tap Cash a check.
  3. Enter the check amount, take a picture of the front and back of your endorsed check with your mobile device, and tap Next.
  4. Select how quickly you want access to your money and tap Confirm.

It usually takes a few seconds to review a check for approval, although it can take 3-5 minutes and in rare circumstances, up to an hour to verify enough check information to approve your check.

If your check is approved, you’ll be prompted to write “VOID” across the front of your check and submit another photo showing it has been voided. Do not write “VOID” on your check until you are prompted to do so, after you receive confirmation that your check was approved.

Once finalized, you’ll see a confirmation page verifying the amount of the credit and when the money will be available in your PayPal Balance account.

The Cash a Check feature is not available to customers in the state of New York.

This Cash a Check service is provided by Ingo Money Inc, and there are applicable limits and fees, and terms. Please refer to Ingo Money Service - PayPal Terms and Conditions for details.

Was this article helpful?

More ways we can help

Resolution Center
Fix transaction and account related issues
Community Forum
Join the discussion with PayPal customers
Tax center
Get your 1099-K and other tax info here
Business Help
Get help with using any of our PayPal products
Technical Help
Find out how PayPal works for your business
Contact Us
Contact customer service
Message Center
Send, receive, and view your PayPal messages
How are we doing?
Take our survey

We’ll use cookies to improve and customize your experience if you continue to browse. Is it OK if we also use cookies to show you personalized ads? Learn more and manage your cookies