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Embedded payments have changed platform economics. And now, they're changing what merchants expect from the platforms they rely on. For years, competing meant offering more: more capabilities, more integrations, more payment options.
Service pros are under growing pressure to improve the customer experience. Whether it's a high-stakes emergency repair or a routine maintenance visit, people expect a streamlined experience. For SaaS platforms that power service businesses, payment workstreams have evolved from manual back-office processes into frontline features that define every interaction.