Learn about fraud management and fraud prevention, plus how you can help protect your payments data, customers, and r...
From a simple misunderstanding to an accidental human error, many businesses experience a customer dispute or complaint every so often. It can happen to a business of any size and in any industry.
Ensuring secure online transactions and mitigating the impact of fraud is critical to maintaining customers’ confidence and trust when purchasing products and services. However, as shown in research conducted by the Ponemon Institute, sponsored by PayPal, organizations continue to struggle with achieving the right balance between preventing failed transactions and having a secure payment process. Organizations represented in this research lose an average of $3.7 million per year due to fraudulent online transactions.