Integrating digital payment platforms to accelerate sales and improve the customer experience

Key Takeaways

• 2020 was a pivotal year for digital commerce adoption with consumers shifting to omni-channel experiences, putting increased pressure on traditional retailers.
• Retailers delivering seamless online and in-store experiences benefit from increased customer satisfaction, customer loyalty, and growth.
• Retailers need to find a payments vendor that can not only address today’s requirements but also future proof their business and enable new omni-channel customer experiences