Understanding money holds and how to avoid them.

We know money holds can be inconvenient. But we use them to help ensure secure transactions between PayPal merchants and customers.

You can also read our User Agreement for more information on other holds and reserves we may place on your account.

How can I access my funds faster?

To release your hold, we’ll ask that you provide the following details.

What did you sell

Physical product
(e.g., clothes or electronics)

Service or virtual product
(e.g., e-ticket or piano lessons)

What you need to do

Add the tracking number provided by one of our supported carriers* in the transaction activity page.

Update the status of your service or virtual product sale in the transaction activity page
(e.g., delivered or pending delivery).

When funds will be released

1 day after PayPal verification of product delivery

Up to 7 days after PayPal verification

We monitor every transaction and give you flexibility with your funds.

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