Frequently Asked Questions for
PayPal Cashback Mastercard^®
and PayPal Extras Mastercard^®

The PayPal Cashback Mastercard account offers you the ability to earn 3% cash back when you check out with PayPal and choose your PayPal Cashback Mastercard and earn 1.50% cash back on all other purchases where Mastercard is accepted. For additional details on rewards, see the PayPal Cashback Mastercard Rewards Program Terms.

When you apply for PayPal Cashback Mastercard, you’ll be asked to confirm your name, address, and phone number, provide your date of birth, annual income after taxes, and the last 4 digits of your Social Security number, and finally agree to the Terms and Conditions. And here’s the cool thing: upon approval, your PayPal Cashback Mastercard account will be linked to your account with PayPal and you’ll see it as a payment option when you check out with PayPal.

You can use the PayPal Cashback Mastercard at the millions of online stores where PayPal is accepted, and if eligible, using the PayPal QR Code in select stores, when you check out with PayPal and choose PayPal Cashback Mastercard as your payment source. You can also use it anywhere else Mastercard is accepted, in stores and online.

PayPal Cashback Mastercard cardholders automatically receive zero liability for any unauthorized charges. Unauthorized use does not include charges by a person to whom you have given authority to use your account or card, and you will be liable for all use by such person.
For details, view the Mastercard Guide to Benefits.

At any time, you can choose to make a one-time payment or schedule automatic payments towards your balance due. You can pay using your PayPal balance, or your linked bank account conveniently with the PayPal app or on PayPal.com. You may need a linked bank account to pay your bill, even if you’re paying with your PayPal balance, as it will be used if your balance is insufficient.

You can also mail your payments to:

PayPal Credit SVCS/SYNCB
PO Box 71718
Philadelphia, PA 19176-1718

Note: When mailing a payment, please make sure you include your PayPal Cashback Mastercard account number. Please allow enough time for payment to be received.

Or, you can call our customer service department at (855) 938-3684 to make a payment. There may be an additional charge for expedited payment by phone.

No. Applications for PayPal Extras Mastercard are no longer being accepted.