During the attempt to process the transaction, the connection between your hosted server and PayPal payment hosted servers failed.
Here's how to resolve this issue:
- Check PayPal Manager to determine whether the transaction has posted. If it hasn't, try again.
- If you're using the Payflow SDK, try the following:
- Increase the timeout parameter value to 90
- Investigate the issue internally with packet sniffer software
- Remove memory- or resource-intensive applications running on the same box or create a dedicated server for the Payflow Pro SDK
If you're using a UNIX environment or have an open source tool (such as Cygwin), you can try the following commands to check connectivity:
- Run command line using cURL:
curl -d -v https://pilot-payflowpro.paypal.com - Run command line (OpenSSL):
openssl s_client -connect payflowlink.paypal.com:443