When will my direct deposit be available on my pay day?
Direct deposits are processed in multiple batches throughout the day and are completed by 8pm EST. If you haven’t received your direct deposit by this time on your pay day, you should confirm with the sender (your employer) that you're set up with the correct routing and account number and that it has been processed. Once confirmed you may contact our Customer Services to investigate further.
As a courtesy, you can also set up email or phone push notifications so that you’re always aware of when your direct deposit posts. To do this:
- Go to your Settings.
- Select “Notifications”.
- Click either the Cell Phone (Push Notification on Phone) or Envelope (Email Notification) icon under “Receive a Payment”.