How do I change my personal information on my PayPal Cashback Mastercard?

There are 3 ways to change your personal information on your PayPal Cashback Mastercard.

To change your information online by accessing your credit summary page, follow these steps:

  1. Log in to your PayPal account.
  2. Click PayPal Mastercard Details.
  3. You will be transferred to the Synchrony Bank servicing site
  4. Once on the servicing site, click Profile at the top of the page.
  5. Make the needed changes and click Save Updates.
You can also change it on your monthly billing statement or write us at:

PayPal Mastercard
P.O. Box 965004
Orlando, FL 32896-5004

You can also call the toll-free number on the back of your card in order to make changes to your information.

When you update the information on your PayPal Cashback Mastercard account, you should also make sure to update the information in your PayPal account to ensure the two match. This will improve your account experience going forward.

Note: To change the name on your account, please mail a copy of the legal documents (such as a marriage certificate or court document) to the above address.