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Help Center > Payments/Android Pay > How can I get a refund on an Android Pay purchase?

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How can I get a refund on an Android Pay purchase?

Each store has its own refund policies. If you have your printed receipt, the cashier will likely process a refund as they would for any other purchase. If you don’t have a printed receipt, try tapping your phone on the payment reader or show the cashier the last four digits of your unique virtual card, which is located in the Android Pay App.  It will often allow them to look up the transaction in their system to confirm a purchase. You can find your virtual card in the Android Pay app, then click on the PayPal card and see Virtual Account at the bottom. Your refund will be credited back to your PayPal balance.

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