There are several reasons you may be unable to pay with PayPal Credit. If you experience a situation where your purchase is declined by PayPal Credit, you'll receive a real-time notification.
Why am I unable to pay with PayPal Credit?
A. Check if your purchase attempt exceeded your available credit
B. Your purchase attempt might need further verification
C. Your account could be closed
D. PayPal Credit not offered at checkout
If the merchant accepts PayPal Credit, and there are no restrictions on your transaction, we recommend that you choose from your available PayPal funding sources to complete your purchase.
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Why am I getting multiple calls from PayPal Credit?If youve been receiving calls from PayPal Credit, please call us back right away. We may need to resolve an issue with your account. Please call Customer Service at 866-528-3733 8:00 AM ET to 11:00 PM ETMon-Fri and 9:00 AM ET to 9:00 PM ET Sat-Sun. What is the Ingo Money Cash a Check service in the PayPal app?Ingo Money Cash a Check service in the PayPal app allows you to cash checks and have them credited to your PayPal account, using the PayPal app on your mobile device. You simply take a picture of the check you want to cash, and send it to us What happens if my mobile device is lost or stolen?If you lose your mobile device, you should deactivate PayPal within Android Pay as soon as possible. Heres how: Log in to your PayPal account. Click Settings (Gear icon), then click Payments. Click Manage pre-approved payments and cancel the latest Active Google, Inc billing agreement. If you need Why is PayPal Credit not offered at checkout?PayPal Credit may not be offered as a funding source for every purchase. Some PayPal merchants dont accept PayPal Credit. In addition, please note that even if a merchant offers PayPal Credit as a way to pay, PayPal reserves the right to restrict your ability to use your Why did PayPal charge $1 to my credit card?If you recently updated or editedyour credit card information or added a new credit or debitcardto your PayPal account, a temporary charge of up to $1.00 USD may appear in your transaction history to verify that your card is open and in good standing. The charge will appear Why do I have two PayPal Credit accounts?We apologize for the confusion. Sometimes we create a second account for a customer when a purchase is made using information that differs from what is currently in the customers account profile. Were happy to correct this issue for you. Please click Contact at the bottom of any Why am I not receiving the buyer’s address from PayPal when using PayPal Payments Standard?If you have a Business account and are not receiving the buyers address when using PayPal Payments Standard, you should be receiving payments by one of the following methods: Using a button Using a pre-integrated shopping cart Using a customized cart Button If a button is created to How can I get a refund on an Android Pay purchase?Each store has its own refund policies. If you have your printed receipt, the cashier will likely process a refund as they would for any other purchase. If you dont have a printed receipt, try tapping your phone on the payment reader or show the cashier the last How do I remove PayPal from Android Pay?You can remove PayPal from Android Pay in the PayPal app or the Android Pay app. In the PayPal app, tap the Settings gear icon, then Android Pay, then select Disconnect from Android Pay. In the Android Pay app, tap on the PayPal card, at the bottom of Why should I link my PayPal Credit account to my PayPal account, and how do I link them?Linking your accounts helps you get the most from PayPal Credit. Heres why: You can manage both accounts at www.paypal.com. You can pay your bill, see recent activity, set payment reminders, schedule automatic payments, and much more! Youll be able to use PayPal Credit at most places PayPal How can I add PayPal to Android Pay?You can add PayPal to Android Pay through the Android Pay app or through the PayPal app. To add through the PayPal app tap the Settings gear icon, then Android Pay, then Set it Up.At this time Android Pay is only available to US customers. Need more help? How do I update or reset my Android Pay PIN?If you want to update or reset your Android Pay PIN, you may do so in the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Android Pay, then in-store PIN. On paypal.com, log in to your account and click the Settings How do I change how much comes out each time my Android Pay account automatically tops up?You can change your automatic top up amount using the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Android Pay, then Automatic top up and then tap Top up amount. On paypal.com, log in to your account and click Automatic top When will my Android Pay account automatically top up?The account will automatically top up when you dont have enough money in your PayPal balance to complete a transaction. You can also manually add money to your account on paypal.com or through the PayPal app. Need more help? How do I turn off automatic top up for How do I make PayPal the default payment method on Android Pay?There are two ways to set PayPal as the default payment method. Within the Android Pay app, you can either long press the PayPal card and move it to the top of list of cards, or you can tap the PayPal card and select Set as default in How can I withdraw money left over from an Android Pay transaction?If the money added to your PayPal balance is more than the amount of your purchase, the remaining amount will remain in your PayPal balance. You maywithdraw the moneyto your bank account using the PayPal app or on PayPal.com. Need more help? How do I turn off automatic Can I have multiple PayPal accounts linked to Android Pay?Yes, you may link up to five PayPal accounts to Android Pay. Need more help? How do I turn off automatic top up for Android Pay? How do I change how much comes out each time my Android Pay account automatically tops up? Where can I use PayPal Why am I receiving reminder emails from PayPal powered by Braintree?Have you recently received reminder emails to link your PayPal powered by Braintree account to your e-commerce or shopping cart account? Have you received some payments for orders but dont see them in your bank account? If you are currently receiving this type of reminder email or are Why am I being asked to ‘VOID’ my check while the using the Ingo Money Cash a Check service in the PayPal app?In order to prevent a check from being cashed or deposited twice, after your check has been approved, youll be prompted to write VOID boldly in blue or black ink across the front of your check and submit a photo of the voided check. Once we confirm that
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