There are several reasons you may be unable to pay with PayPal Credit. If you experience a situation where your purchase is declined by PayPal Credit, you'll receive a real-time notification.
Why am I unable to pay with PayPal Credit?
A. Check if your purchase attempt exceeded your available credit
B. Your purchase attempt might need further verification
C. Your account could be closed
D. PayPal Credit not offered at checkout
If the merchant accepts PayPal Credit, and there are no restrictions on your transaction, we recommend that you choose from your available PayPal funding sources to complete your purchase.
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Why am I getting multiple calls from PayPal Credit?If you’ve been receiving calls from PayPal Credit, please call us back right away. We may need to resolve an issue with your account. Please call Customer Service at 866-528-3733 8:00 AM ET to 11:00 PM ET Mon-Fri and 9:00 AM ET to 9:00 PM ET Sat-Sun. What is the Ingo Money Cash a Check service in the PayPal app?Ingo Money Cash a Check service in the PayPal app allows you to cash checks and have them credited to your PayPal account, using the PayPal app on your mobile device. You simply take a picture of the check you want to cash, and send it to us What happens if my mobile device is lost or stolen and I use Google Pay?If you lose your mobile device, you should deactivate PayPal within Google Pay as soon as possible. Here’s how: Click Settings (Gear icon), then click Payments. Click Manage pre-approved payments and cancel the latest Active Google, Inc billing agreement. If you need help, contact us at 1-855-684-1966, Mon-Fri Why is PayPal Credit not offered at checkout?PayPal Credit may not be offered as a funding source for every purchase. Some PayPal merchants don't accept PayPal Credit. In addition, please note that even if a merchant offers PayPal Credit as a way to pay, PayPal reserves the right to restrict your ability to use your Why did PayPal charge $1 to my credit card?If you recently updated or edited your credit card information or added a new credit or debit card to your PayPal account, a temporary charge of up to $1.00 USD may appear in your transaction history to verify that your card is open and in good standing. The charge will appear Why do I have two PayPal Credit accounts?We apologize for the confusion. Sometimes we create a second account for a customer when a purchase is made using information that differs from what is currently in the customer’s account profile. We’re happy to correct this issue for you. Please click Contact at the bottom of any Why am I not receiving the buyer’s address from PayPal when using PayPal Payments Standard?If you have a Business account and are not receiving the buyer’s address when using PayPal Payments Standard, you should be receiving payments by one of the following methods: Using a button Using a pre-integrated shopping cart Using a customized cart Button If a button is created to How can I get a refund on an Google Pay purchase?Each store has its own refund policies. If you have your printed receipt, the cashier will likely process a refund as they would for any other purchase. If you don’t have a printed receipt, try tapping your phone on the payment reader or show the cashier the last Why should I link my PayPal Credit account to my PayPal account, and how do I link them?Linking your accounts helps you get the most from PayPal Credit. Here’s why: You can manage both accounts at www.paypal.com. You can pay your bill, see recent activity, set payment reminders, schedule automatic payments, and much more! You’ll be able to use PayPal Credit at most places PayPal How do I remove PayPal from Google Pay?You can remove PayPal from Google Pay in the PayPal app or the Google Pay app. In the PayPal app, tap the Settings gear icon, then Google Pay, then select “Disconnect from Google Pay.” In the Google Pay app, tap on the PayPal card, at the bottom of How can I add PayPal to Google Pay?You can add PayPal to Google Pay through the Google Pay app or through the PayPal app. To add through the PayPal app tap the Settings gear icon, then Google Pay, then Set it Up. At this time Google Pay is only available to US customers. Need more help? How do I update or reset my Google Pay PIN?If you want to update or reset your Google Pay PIN, you may do so in the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Google Pay, then in-store PIN. On paypal.com, log in to your account and click the Settings How do I change how much comes out each time my Google Pay account automatically tops up?You can change your automatic top up amount using the PayPal app or on paypal.com. In the PayPal app, tap the Settings gear icon, then Google Pay, then Automatic top up and then tap Top up amount. On paypal.com, log in to your account and click Automatic top When will my Android Pay account automatically top up?The account will automatically top up when you don’t have enough money in your PayPal balance to complete a transaction. You can also manually add money to your account on paypal.com or through the PayPal app. Need more help? How do I turn off automatic top up for How do I make PayPal the default payment method on Google Pay?There are two ways to set PayPal as the default payment method. Within the Google Pay app, you can either long press the PayPal card and move it to the top of list of cards, or you can tap the PayPal card and select “Set as default” in How can I withdraw money left over from an Google Pay transaction?If the money added to your PayPal balance is more than the amount of your purchase, the remaining amount will remain in your PayPal balance. You may withdraw the money to your bank account using the PayPal app or on PayPal.com. Need more help? How do I turn off Can I have multiple PayPal accounts linked to Google Pay?Yes, you may link up to five PayPal accounts to Google Pay. Need more help? How do I turn off automatic top up for Google Pay? How do I change how much comes out each time my Google Pay account automatically tops up? Where can I use
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