Your PayPal Cash Card may be declined for a transaction for a number of reasons. Some of these reasons include:
Why was my PayPal Cash Card transaction declined?
- If there isn't enough money in your PayPal balance, or your balance negative, at the time of an attempted debit card purchase to cover the full payment amount as well as any fees (In cases of ATM).
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Why haven’t I received my PayPal Cash Card yet?After you apply, your card will arrive in the mail within 7-10 business days. Keep an eye out for a plain, white envelope in your mailbox. We’ll send the card to the address you entered or confirmed during application. If you don't receive your PayPal Cash Card, please How do I view my PayPal Cash Card Transaction History?You can view the last month of debit card activity from your PayPal transaction Summary page. If you’d like to see all your PayPal payments, or more than the last month of activity, you can view those from your PayPal account Activity. You can also print your statements by selecting Statements, located in Why was my customer's credit card declined?Issue PayPal didn't accept your customer's credit card. An error message states, "The transaction could not be completed. Please try again" or "Credit card not accepted." Causes PayPal typically declines a credit card when: Not enough credit or funds are available on the card. The card issuer wants How can I activate my PayPal Cash Card?You can activate your PayPal Cash Card online, or you can call us to activate it. Here’s how to activate your PayPal Cash Card using the PayPal website: Go to paypal.com/activatecard. Log in to your account and select Activate PayPal Cash Card. You may need to provide your date of How do I change my PayPal Cash Card PIN?Here's how to change your PayPal Cash Card PIN: Log in to your PayPal account and select the PayPal Cash Card. From there, select the card you want to edit and look for the Change PIN option. Follow the steps to change your PIN. If you don’t remember What do I do if my PayPal Cash Card is Lost or Stolen?Let us know right away if your PayPal Cash Card is lost or stolen. For your protection, we’ll cancel your card and ask you to request a new one. Log in to your PayPal account and select the PayPal Cash Card. Next, go to Manage my card and select Report card lost Why are my PayPal PLUS payments being declined?Your payment can be declined for any of these reasons: When a customer tries to pay with direct debit, a credit card, or a bank account that was previously registered in a PayPal account, PayPal risk analysis will probably decline the payment. Our risk analysis seeks approval for What is the Ingo Money Cash a Check service in the PayPal app?Ingo Money Cash a Check service in the PayPal app allows you to cash checks and have them credited to your PayPal account, using the PayPal app on your mobile device. You simply take a picture of the check you want to cash, and send it to us Why did PayPal charge $1 to my credit card?If you recently updated or edited your credit card information or added a new credit or debit card to your PayPal account, a temporary charge of up to $1.00 USD may appear in your transaction history to verify that your card is open and in good standing. The charge will appear Why is PayPal listed on my card statement?You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store. I’m using the Ingo Money Cash a Check service in the PayPal app and my check wasn’t approved. Why?All checks submitted are subject to review for approval by Ingo Money, and most of the checks reviewed are approved. There are times when we are unable to approve a check due to inconsistencies in check images, limit-related issues, insufficient check verification data, or information about the check Why am I being asked to ‘VOID’ my check while the using the Ingo Money Cash a Check service in the PayPal app?In order to prevent a check from being cashed or deposited twice, after your check has been approved, you’ll be prompted to write ‘VOID’ boldly in blue or black ink across the front of your check and submit a photo of the voided check. Once we confirm that Why is the Ingo Money Cash a Check service in the PayPal app saying my check isn’t filled out?It’s possible that the writing on the check is not dark enough or that some of the information, like the check amount, is not close enough to its intended area to be read properly by our software. Please return the check to the check writer for corrections or Why should I link a bank account or a card to my PayPal account?By linking your bank account or card to your PayPal account, you will never need to pull out your wallet and enter card numbers or any personal information when you make an online payment using PayPal. With just an email address and password, you can conveniently and securely Why was my payment declined? Troubleshooting tipsThere could be several different reasons you're seeing a decline error message or your payment won't go through. If your debit or credit card was declined, check to see if: Your card is expired or out of date—if the card you have on file doesn’t have your current Why are my PayPal reports missing transactions, or why don't they reconcile?Issue Data is missing from your PayPal reports. Cause System issues at PayPal can compromise the completeness of your report data. Solution If your PayPal reports are missing transactions or don't reconcile, visit PayPal Status to check for known system or reporting issues. If there are no known reporting How can I view my PayPal Extras MasterCard, eBay Extras MasterCard, or PayPal Cashback MasterCard transactions, statements, and payments due?Log in to your PayPal account, and select your PayPal MasterCard from your Wallet. You will be transferred to the Synchrony Bank servicing site where you will be able to view this information and directly manage your account.
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