Why was my PayPal Cash Card transaction declined?
Your PayPal Cash Card may be declined for a transaction for a number of reasons. Some of these reasons include:
- If there isn't enough money in your PayPal balance, or your balance negative, at the time of an attempted debit card purchase to cover the full payment amount as well as any fees (In cases of ATM).
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Why was my customer's credit card declined?Issue PayPal didn't accept your customer's credit card. An error message states, "The transaction could not be completed. Please try again" or "Credit card not accepted." Causes PayPal typically declines a credit card when: Not enough credit or funds are available on the card. The card issuer wants How do I view my PayPal Cash Card Transaction History?You can view the last month of debit card activity from your PayPal transaction Summary page. If you’d like to see all your PayPal payments, or more than the last month of activity, you can view those from your PayPal account Activity. You can also print your statements by selecting Statements, located in Why haven’t I received my PayPal Cash Card yet?After you apply, your card will arrive in the mail within 7-10 business days. Keep an eye out for a plain, white envelope in your mailbox. We’ll send the card to the address you entered or confirmed during application. If you don't receive your PayPal Cash Card, please Why was my payment declined? Troubleshooting tipsThere could be several different reasons you're seeing a decline error message or your payment won't go through. If your debit or credit card was declined, check to see if: Your card is expired or out of date—if the card you have on file doesn’t have your current Why was money automatically transferred from my bank account or credit card to my PayPal balance?You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $4.00 USD). Here’s how to review and update your settings. Click the Settings icon next to "Log Out." Click Preapproved payments. Select the payment preference you wish use. Click Update settings . How can I activate my PayPal Cash Card?You can activate your PayPal Cash Card online, or you can call us to activate it. Here’s how to activate your PayPal Cash Card using the PayPal website: Go to paypal.com/activatecard. Log in to your account and select Activate PayPal Cash Card. You may need to provide your date of How do I change my PayPal Cash Card PIN?Here's how to change your PayPal Cash Card PIN: Log in to your PayPal account and select the PayPal Cash Card. From there, select the card you want to edit and look for the Change PIN option. Follow the steps to change your PIN. If you don’t remember How do I change my backup payment method for a PayPal Cash Card?You can change or remove your PayPal Cash Card's backup payment method if the payment method is not currently being used to make a payment. Here’s how to change or remove your backup payment method: Log in to your PayPal account. Click PayPal debit card. Click Change next What do I do if my PayPal Cash Card is Lost or Stolen?Let us know right away if your PayPal Cash Card is lost or stolen. For your protection, we’ll cancel your card and ask you to request a new one. Log in to your PayPal account and select the PayPal Cash Card. Next, go to Manage my card and select Report card lost Why did PayPal charge $1 to my credit card?If you recently updated or edited your credit card information or added a new credit or debit card to your PayPal account, a temporary charge of up to $1.00 USD may appear in your transaction history to verify that your card is open and in good standing. The charge will appear Why is PayPal listed on my card statement?You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store. Why was the CFPB refund sent to my PayPal balance and not via check?PayPal Credit accounts that were linked to an active PayPal account received the refund in their PayPal accounts. PayPal Credit accounts that were not linked to an active PayPal account received the refund in the form of a check For questions about using or withdrawing funds from your Why did my transaction go to Transaction State 106?Issue Your transaction has been placed in Transaction State 106. Causes PayPal didn't receive an acknowledgement from the client, and therefore the transaction hasn't settled. This issue could be caused by one of the following reasons: The timeout value is set too low. The server with the Payflow What should I do if my customers ask why their PayPal Credit transaction didn’t go through on my website? When I use my credit card or debit card to make a payment, will a cash advance fee be charged?When you use your credit or debit card, you will not be charged a cash advance fee for sending money for goods or services. Payments made as a gift or to friends and family are charged a fee that the sender can either pay themselves or opt to How do I add auto top-up payment method? (PayPal Cash Card)At this time, the only way to activate top-up will be through the PayPal Mobile app on Android. Log into the app, select settings, and then select PayPal Cash Card. From there, select the option for “Top-up.” Follow the instructions to enable top-up. Return to this screen to Why was my payment denied, refunded, or unclaimed?To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person to whom you sent your payment. Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why Why should I link a bank account or a card to my PayPal account?By linking your bank account or card to your PayPal account, you will never need to pull out your wallet and enter card numbers or any personal information when you make an online payment using PayPal. With just an email address and password, you can conveniently and securely Why can't I change the shipping address for my transaction?You previously entered an address on the merchant's site. This merchant allows you to pay using only this address. If you need to use a different address, return to the merchant's site and enter the correct address.
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