PayPal Giving Fund receives donations made on fundraising platforms including PayPal, GoFundMe, Facebook, Instagram, Twitch and more. 

PayPal Giving Fund grants donated funds to enrolled charities within 15-45 days. Charities should enroll with PayPal Giving Fund to receive the grants quickly and securely. When you enroll, you’ll receive grants in monthly payouts, which occur on or around the 25th of each month. If you’re enrolled but haven’t received your money for over 6 weeks, please contact us. 

Your charity may not have received a grant from PayPal Giving Fund due to one or more of these reasons:

1. We haven't distributed the grants yet:

Enrolled charities receive donations into their account on or around the 25th of each month.

Unenrolled charities receive a check within 90 days from the date of donation. The check is posted to the charity's address listed with the Guidestar.

2. Your charity has an outdated postal address or no address listed with Guidestar:

If your charity is unenrolled, we issue grants via check to the address listed with Guidestar. If this is outdated, please update it with Guidestar directly and let us know so we can reissue the check to the correct address. 

3. Your charity's PayPal account is limited, preventing your organization from receiving money:

The primary authorized user on the PayPal account will need to contact PayPal customer service to resolve the limitation.

4. Your charity is no longer eligible:

• We'll ask the donor to nominate an alternate charity to benefit from their donation.
• If your charity has lost its registration with Guidestar, it's not eligible to receive a grant from PayPal Giving Fund.
• If your organization has breached the terms of our Charity Certification Policy, it's not eligible to receive a grant from PayPal Giving Fund.

To learn more about how we grant donated funds to enrolled and unenrolled charities, please read our Donation Delivery Policy.

If you aren't a PayPal customer and have further questions about PayPal Giving Fund, please contact us.