• Payments & Transfers
  • Disputes & Limitations
  • My Account
  • My Wallet
  • Login & Security
  • Seller Tools

How do I confirm I received an item?

Here's how to confirm that you've received an item:  

  1. Go to your Activity.
  2. Find and click the original payment for the item. 
  3. Click Confirm receipt
  4. Click Yes to confirm that you received the order. 

When you click Yes, the payment will be available to your seller.

To help protect the security of your transaction, the button to confirm receipt is available 48 hours after your payment date.

Was this article helpful?
How do I confirm my email address?

More ways we can help

Resolution Center
Fix transaction and account related issues
Community Forum
Join the discussion with PayPal customers
Tax center
Get your 1099-K and other tax info here
Business Help
Get help with using any of our PayPal products
Technical Help
Find out how PayPal works for your business
Contact Us
Contact customer service
Message Center
Send, receive, and view your PayPal messages
How are we doing?
Take our survey

We’ll use cookies to improve and customize your experience if you continue to browse. Is it OK if we also use cookies to show you personalized ads? Learn more and manage your cookies