Information provided by PayPal is not intended to be and should not be construed as tax advice. For questions about your specific tax situation, please consult a tax professional.

Form 1099-C is used to report information to the US Internal Revenue Service (IRS) when a debt has been canceled, including as part of a discharge in certain bankruptcies. PayPal is required to issue Form 1099-C when a debt of $600 or more has been canceled. This may apply to products such as PayPal Working Capital, Global Pay Later (Pay in 4, Pay Monthly), and Business Loans.

Forms 1099-C are mailed to customers around January 31, following the tax year in which the debt was canceled.

Who do I contact if I have questions about my Form 1099-C?

If you have questions about your Form 1099-C or are unsure why you received this form, call the appropriate Customer Service team below. Please refer to Box 4 (Debt description) of your Form 1099-C, which provides a description of the type of debt that was canceled to determine the correct contact number.

PayPal Global Pay Later (Pay in 4, Pay Monthly): 1-844-629-9108 – Please leave a voicemail containing the nature of your call, your account number (as listed on your Form 1099-C), and a return phone number for a callback.

PayPal Working Capital: 1-877-981-2163

Business Loan: 1-866-406-2852