Manage your PayPal account

Learn how to manage and maximize your PayPal Business account.

  • FUNDS AVAILABILITY

    Why are your funds unavailable or on hold? And what can you do about it?

    Jul 10 2020
    Most businesses will experience a time when their funds become unavailable, also known as a payment hold.

  • PAYPAL ACCOUNT DISPUTES, CLAIMS, CHARGEBACKS

    How to help improve customer service with a message in PayPal.

    Jul 06 2020
    Create a Customer Service Message to help prevent disputes and claims.

  • PROTECT YOUR BUSINESS

    Mitigating risk as a seller: How to spot unusual buyer activity.

    Jun 09 2020
    Fraud can cost a business time and money - that’s why it pays to be vigilant of unusual account activity, where fraud could be lurking. Here are some telltale signs of unusual buyer activity that may suggest fraudulent intent. If you see any of the 13 indicators below, you may need to take a closer look.

  • PROTECT YOUR BUSINESS

    6 steps to help prevent fraudulent payments.

    Jun 09 2020
    You might think your ecommerce website is too small to be of much interest to online criminals. Sadly, you’d be dead wrong.

  • PROTECT YOUR BUSINESS

    Five e-commerce fraud trends to stay on top of right now.

    May 28 2020
    More businesses have moved their operations and stores online in the past few months, which also means more opportunities for fraud. 

  • PROTECT YOUR BUSINESS

    Disputes, claims, chargebacks, and bank reversals.

    May 19 2020
    At PayPal, our goal is to make the buying and selling process as easy and secure as possible for our customers.

  • PROTECT YOUR BUSINESS

    A guide on bank reversals.

    May 14 2020
    Bank reversals happen when your buyer files a complaint with their bank. Learn what you need to do when a bank reversal has been filed against you.

  • PAYPAL ACCOUNT DISPUTES, CLAIMS, CHARGEBACKS

    What to do with a chargeback.

    May 14 2020
    Chargebacks can happen when a customer who has made a purchase from you files a complaint with their credit card company. Whether you own a small business or you have an online store, chargebacks can impact your business. While it can seem like a lengthy process, being responsive and providing proper documentation are key in coming to a prompt resolution.

  • PROTECT YOUR BUSINESS

    How claims work.

    May 14 2020
    Claims happen when a buyer complaint is escalated to PayPal or the buyer filed an unauthorized transaction. Learn why claims occur, how to respond to them, and what the claims process looks like. 

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