Manage your PayPal account
Learn how to manage and maximize your PayPal Business account.
How to help improve customer service with a message in PayPal.
PAYPAL ACCOUNT DISPUTES, CLAIMS, CHARGEBACKSApr 12 2021Create a Customer Service Message to help prevent disputes and claims.
Why are your funds unavailable or on hold? And what can you do about it?
FUNDS AVAILABILITYJul 10 2020Most businesses will experience a time when their funds become unavailable, also known as a payment hold.
Mitigating risk as a seller: How to spot unusual buyer activity.
PROTECT YOUR BUSINESSJun 09 2020Fraud can cost a business time and money - that’s why it pays to be vigilant of unusual account activity, where fraud could be lurking. Here are some telltale signs of unusual buyer activity that may suggest fraudulent intent. If you see any of the 13 indicators below, you may need to take a closer look.
6 steps to help prevent fraudulent payments.
PROTECT YOUR BUSINESSJun 09 2020You might think your ecommerce website is too small to be of much interest to online criminals. Sadly, you’d be dead wrong.
Five e-commerce fraud trends to stay on top of right now.
PROTECT YOUR BUSINESSMay 28 2020More businesses have moved their operations and stores online in the past few months, which also means more opportunities for fraud.
Disputes, claims, chargebacks, and bank reversals.
PROTECT YOUR BUSINESSMay 19 2020At PayPal, our goal is to make the buying and selling process as easy and secure as possible for our customers.
A guide on bank reversals.
PROTECT YOUR BUSINESSMay 14 2020Bank reversals happen when your buyer files a complaint with their bank. Learn what you need to do when a bank reversal has been filed against you.
What to do with a chargeback.
PAYPAL ACCOUNT DISPUTES, CLAIMS, CHARGEBACKSMay 14 2020Chargebacks can happen when a customer who has made a purchase from you files a complaint with their credit card company. Whether you own a small business or you have an online store, chargebacks can impact your business. While it can seem like a lengthy process, being responsive and providing proper documentation are key in coming to a prompt resolution.
How claims work.
PROTECT YOUR BUSINESSMay 14 2020Claims happen when a buyer complaint is escalated to PayPal or the buyer filed an unauthorized transaction. Learn why claims occur, how to respond to them, and what the claims process looks like.