Customer Support

Tax Form 1099K for the 2017 tax year will be available to eligible customers within your PayPal account Tax documents dashboard by January 31, 2018. For more information, please see our common 1099K and tax related questions.
To provide helpful information if you have a billing error or unauthorized transaction on your PayPal account, please see our Annual Error Resolution Notice.  Just remember that you can check out our Error Resolution Notice anytime by going to the section of our User Agreement, “Liability for Unauthorized Transactions and Other Errors”. If you have additional questions, you can contact us any time.

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Find answers or join the conversation in the Community Help Forum.