Disputes and Claims
Can I provide additional information or evidence to PayPal to help resolve a claim?How do I prove to PayPal that I've sent an item to the buyer?How do I respond to a PayPal dispute filed by my buyer?Can I close the PayPal dispute I filed if the issue has been resolved?What are PayPal disputes and claims?What should I do if I have a problem with my PayPal purchase?How long will it take for PayPal to investigate my claim?Can I appeal PayPal’s decision on my claim?How do I view the status of my dispute or claim?I can’t resolve the transaction issue with my seller/buyer. How do I escalate a dispute to a claim?How do I report a billing issue?Can I reopen a closed dispute in my PayPal account?I can’t resolve the transaction issue with my seller/buyer on PayPal. How do I escalate a dispute to a claim?How long do I have to accept or refuse a partial refund offer in claim? How will the refund be credited back to me?My buyer filed a dispute, claim, or chargeback, and the payment is on hold in my PayPal account. What should I do?How does PayPal Seller Protection work? Is my transaction eligible?
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