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Get started and join the conversation to use PayPal for business in the Headstart Community.
What's the difference between a dispute and a claim?How do I respond to a PayPal dispute filed by my buyer?How long will it take to investigate my PayPal claim?Can I appeal PayPal’s decision on my claim?Can I reopen a closed dispute in my PayPal account?How do I get assistance and records for investigations?How do I view the status of my dispute or claim in my PayPal account?Can I provide additional information or evidence to PayPal to help resolve a claim?How long will it take for PayPal to investigate my claim?I can’t resolve the transaction issue with my seller/buyer on PayPal. How do I escalate a dispute to a claim?
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