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What should I do if my balance is negative?

When your account balance is negative, we suggest that you review your recent activity to find out why.

  • If your account balance is negative because of insufficient funds, please add funds to your account as soon as possible.
  • If you suspect unauthorized activity on your account, please report it immediately through the Resolution Center.

To resolve your negative balance, please choose from the following options:

  • Top up your PayPal account with funds from your credit card by calling our Collection Department.
  • Top up your PayPal account with funds from your credit card.
  • Add funds to your PayPal account by mailing us a cashier’s check that can be cashed in any U.S. bank.
  • If you have a bank account in the U.S. you can also top up with funds from your U.S. bank account.

To top up using your credit card, call our Collection Department line on +44 208 6100 150 - please note that this is an English speaking line.

Here is how to top up with your Visa or Isracard:

  1. Go to www.paypal.co.il and log into your account.
  2. Click Resolve Negative Balance in your account Overview.
  3. Choose Add funds using your debit or credit card.
  4. Click Continue and follow the instructions.

Here is how to send us a cashier’s check:

  1. Consult your local bank to ensure your cashier’s check can be cashed in a U.S. bank.
  2. Write the amount of the cashier’s check in U.S. Dollars.
  3. Write your PayPal email address on the check’s stub and post it to:
    PayPal Inc.
    Attention: Accounting
    P.O. Box 45950
    Omaha, NE 68145-0950

After we get the check in our U.S. office, it takes 7 business days until the money is added to your PayPal balance.

Here’s how to add money to your PayPal account using your U.S. bank account:

  1. Go to www.paypal.co.il and log in to your account.
  2. Click Add Funds near the top of the page.
  3. Click Transfer Funds From a Bank Account in the United States.
  4. Enter the amount and click Continue.
  5. Review your payment details and click Send.
    Allow 3 to 5 business days for the funds to appear in your account.
When your account balance is negative, we suggest that you review your recent activity to find out why.

  • If your account balance is negative because of insufficient funds, please add funds to your account as soon as possible.
  • If you suspect unauthorized activity on your account, please report it immediately through the Resolution Center.
When your account balance is negative, we suggest that you review your recent activity to find out why.

  • If your account balance is negative because of insufficient funds, please add funds to your account as soon as possible.
  • If you suspect unauthorized activity on your account, please report it immediately through the Resolution Center.
Why was my credit card denied?
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.

To help protect your account, PayPal uses a complex screening process for credit card payments. This helps prevent lost or stolen cards from being used for unauthorized transactions. On rare occasions, the screening process affects valid cards.

A credit card might also be denied if:

  • The card issuer is having technical problems that prevent authorization of a transaction.
  • The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you.
  • You’ve inadvertently exceeded the limit on your card.

If you know that your credit card is valid but your payment doesn’t go through, you might want to:

  • Contact your credit card issuer directly. Ask why your card was declined, and whether you can still use it. If you can still use your card, please try your transaction again.
  • Link a different credit card to your PayPal account.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.

To help protect your account, PayPal uses a complex screening process for credit card payments. This helps prevent lost or stolen cards from being used for unauthorized transactions. On rare occasions, the screening process affects valid cards.

A credit card might also be denied if:

  • The card issuer is having technical problems that prevent authorization of a transaction.
  • The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you.
  • You’ve inadvertently exceeded the limit on your card.

If you know that your credit card is valid but your payment doesn’t go through, you might want to:

  • Contact your credit card issuer directly. Ask why your card was declined, and whether you can still use it. If you can still use your card, please try your transaction again.
  • Pay securely online using your bank account. You can link your bank account to your PayPal account in just a few minutes. The merchant never sees your financial or other personal information.
  • Link a different credit card to your PayPal account.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.

There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.
There are a few reasons why your credit card payment didn’t go through.

PayPal's process for accepting credit cards payments is rigorous. This helps prevent people from paying for things with stolen or unauthorized cards. The screening process is complex and, on rare occasions, it will impact valid cards.

If you know your card is valid but your payment still doesn’t go through, we suggest that you try another credit card or try your transaction again later.

Another option is to pay with your bank account. Paying with your bank account is a quick and easy way to keep track of spending and avoid using your credit card.

If you do online banking, it usually just takes a few minutes to link your bank account to your PayPal account. To start, just go to the PayPal website and click Sign Up at the top of the page.

Once you’ve linked your bank, using it to pay for things is secure. Merchants get paid but they never see your bank account details. They won’t even know what bank you use.

To help protect your account, PayPal uses a complex screening process for credit card payments. This helps prevent lost or stolen cards from being used for unauthorized transactions. On rare occasions, the screening process affects valid cards.

A credit card might also be denied if:

  • The card issuer is having technical problems that prevent authorization of a transaction.
  • The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you.
  • You’ve inadvertently exceeded the limit on your card.

If you know that your credit card is valid but your payment doesn’t go through, you might want to:

  • Contact your credit card issuer directly. Ask why your card was declined, and whether you can still use it. If you can still use your card, please try your transaction again.
  • Pay securely online using your bank account. You can link your bank account to your PayPal account in just a few minutes. The merchant never sees your financial or other personal information.
  • Link a different credit card to your PayPal account.

To help protect your account, PayPal uses a complex screening process for credit card payments. This helps prevent lost or stolen cards from being used for unauthorized transactions. On rare occasions, the screening process affects valid cards.

A credit card might also be denied if:

  • The card issuer is having technical problems that prevent authorization of a transaction.
  • The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you.
  • You’ve inadvertently exceeded the limit on your card.

If you know that your credit card is valid but your payment doesn’t go through, you might want to:

  • Contact your credit card issuer directly. Ask why your card was declined, and whether you can still use it. If you can still use your card, please try your transaction again.
  • Pay securely online using your bank account. You can link your bank account to your PayPal account in just a few minutes. The merchant never sees your financial or other personal information.
  • Link a different credit card to your PayPal account.
To help protect your account, PayPal uses a complex screening process for credit card payments. This helps prevent lost or stolen cards from being used for unauthorized transactions. On rare occasions, the screening process affects valid cards.

A credit card might also be denied if:
  • The card issuer is having technical problems that prevent authorization of a transaction.
  • The card issuer sees a charge that doesn’t fit your normal spending patterns and blocks the transaction to protect you.
  • You’ve inadvertently exceeded the limit on your card.

If you know that your credit card is valid but your payment doesn’t go through, you might want to contact your credit card issuer directly. Ask why your card was declined, and whether you can still use it. If you can still use your card, please try your transaction again.
Why is PayPal listed on my card statement?
You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store. You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store. You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store. You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store. You're seeing PayPal on your statement because the merchant for your recent purchase uses PayPal to process its credit card payments for its online store.