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What happens to payments that aren't collected after 30 days?

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as 'Returned' in the Transaction History. Reciepient can manually reverse unclaimed payments before the 30-day automatic reversal.

Sender may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Payments that are not collected after 30 days are returned to the sender and marked as "Returned" in the Transaction History. PayPal members can manually reverse unclaimed payments before the 30-day automatic reversal.

Members may also reverse unclaimed payments before the 30-day automatic reversal if the recipient has not signed up for PayPal using the email address to which the payment was sent.

Why was my payment denied, refunded, or unclaimed?

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.


Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

 

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.

Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.

 

Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

 

 

 

 

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.

Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.

Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment hasn’t been claimed yet or was denied or refunded, contact the person you sent your payment to.

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.

Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent your money back to you.


Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There are a few reasons why your payment might be unclaimed.

A payment might be unclaimed because:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent money to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment. (This can happen if you don’t have a Confirmed address.)

If your payment is unclaimed for 30 days or your payment was denied or refunded, you’ll get your money back
 

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

To find out why your payment was denied, refunded, or hasn’t been claimed yet, the most efficient way is to contact the recipient directly.
 

Denied: If your payment was denied, it means that the recipient chose not to accept it. You may be able to find out why on the Transaction Details page.

Here’s how to view your transaction details:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the payment that was denied.

 

Refunded: If your payment was refunded, it means that the recipient accepted the payment but then sent the payment back to you.

 

Unclaimed: If your payment is unclaimed, it means that the recipient hasn’t accepted it yet. There could be a few reasons why a payment might be unclaimed:

  • The recipient hasn’t signed up for a PayPal account yet.
  • You sent the payment to an email address that the recipient hasn’t added to their PayPal account. As soon as they add the address to their account, the money will show up in their balance.
  • The recipient is still deciding whether they want to accept your payment.

 

If your payment is unclaimed for 30 days or your payment was denied or refunded, the funds will be returned to you.  

If you paid with your credit card, the funds will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the funds will be returned to your PayPal balance.

 

What happens to the funds from a Denied payment when I use a credit card or debit card?
When a credit or debit card payment is denied by the recipient, PayPal refunds the transaction fee to the card that was used. If credit is not issued or posted on your card or bank statement within 30 days, you need to contact the card issuer or bank. We don’t know when your credit card issuer or bank will complete a credit sent by PayPal. Credits can take up to 30 days, and in some cases longer, to post, depending on your card issuer or bank. 

One way to make sure that your payment is always accepted is to pay directly from your bank account.  If you do online banking, you can usually link your bank account to your PayPal account in just a few minutes.

Once you’ve linked your bank account, using it to pay for things is secure. Just like when you use your credit card, the seller never sees your account number. They won’t even know which bank you use.
When a credit or debit card payment is denied by the recipient, PayPal refunds the transaction fee to the card that was used. If credit is not issued or posted on your card or bank statement within 30 days, you need to contact the card issuer or bank. We don’t know when your credit card issuer or bank will complete a credit sent by PayPal. Credits can take up to 30 days, and in some cases longer, to post, depending on your card issuer or bank. 

One way to make sure that your payment is always accepted is to pay directly from your bank account.  If you do online banking, you can usually link your bank account to your PayPal account in just a few minutes.

Once you’ve linked your bank account, using it to pay for things is secure. Just like when you use your credit card, the seller never sees your account number. They won’t even know which bank you use.
When a credit or debit card payment is denied by the recipient, PayPal refunds the transaction fee to the card that was used. If credit is not issued or posted on your card or bank statement within 30 days, you need to contact the card issuer or bank. We don’t know when your credit card issuer or bank will complete a credit sent by PayPal. Credits can take up to 30 days, and in some cases longer, to post, depending on your card issuer or bank. 

One way to make sure that your payment is always accepted is to pay directly from your bank account.  If you do online banking, you can usually link your bank account to your PayPal account in just a few minutes.

Once you’ve linked your bank account, using it to pay for things is secure. Just like when you use your credit card, the seller never sees your account number. They won’t even know which bank you use.
My recipient says he didn't receive his payment. Why is the payment still "Unclaimed?"
This most often occurs for one of the following reasons:
  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

There are a few reasons why your payment might not be showing up in your recipient’s PayPal account. Most of the time, this happens because the recipient signed up for a PayPal account but hasn’t confirmed their email address or you sent the payment to the wrong email address.

If you sent the payment to the wrong address, ask the recipient to add the email address you used to their PayPal account. After they confirm the email address, your payment will appear in their PayPal balance.

If a payment isn’t claimed within 30 days, it’s automatically canceled.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.

This most often occurs for one of the following reasons:

  • Your recipient might not have signed up with PayPal using the same email address that you used to send the money. The recipient simply needs to add this email address to their account (they can add up to eight addresses) and confirm the new email address. The money will then immediately appear in their balance.
  • The recipient may not have confirmed their email address. Any payments sent to an account will not appear in the account balance until the user has completed the registration process by confirming their email address.
Will an email be sent to my buyer when I cancel a Money Request/Detailed Payment Request?

No. To avoid confusion, no cancellation email will be sent when you cancel a Money Request or Invoice.
How do I check the status of a transaction?

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click Payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

We've recently created "how-to" videos for some of our or most common PayPal questions. Now you can watch these videos here: https://www.paypal-community.com/t5/News-Announcements/New-PayPal-How-To-Videos/td-p/529328.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the Account Overview page is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click Payment status glossary.

Note: To see specific information on a payment, please click Details.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

We've recently created "how-to" videos for some of our or most common PayPal questions. Now you can watch these videos here: https://www.paypal-community.com/t5/News-Announcements/New-PayPal-How-To-Videos/td-p/529328.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.

Here’s how to check the status of a transaction:

  1. Log in to your PayPal account.
  2. On the My Account page, is your most recent account activity, and under Payment Status is the status of a transaction.
  3. To view all of your transactions, click History near the top of the page.

Here’s how to see the definitions of a payment status:

  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click View payment status glossary.

Note: To see specific information on a payment, you can also hover your mouse over the Payment status.