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Am I covered for a transaction that clears Payment Review?
PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.Your primary residence, as listed in your PayPal account, must be in the United States.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.

For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website

 PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.Your primary residence, as listed in your PayPal account, must be in the United States.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.

For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website

 PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.Your primary residence, as listed in your PayPal account, must be in the United States.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.

For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website

PayPal provides coverage for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.
For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website by clicking Legal Agreements at the bottom of any PayPal page.
What transaction types are subject to Payment Review?
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
How do I contact PayPal if I have questions on Payment Review?
If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.