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What is PayPal Buyer Protection?

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

When you pay with PayPal on any website, PayPal Buyer Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described, we will help you to get a full refund. If your transaction qualifies for PayPal Buyer Protection, you are covered for the full purchase price plus the original shipping charges.

To qualify for PayPal Buyer Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing. 

 

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, please visit the Resolution Center on the eBay website.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Buyer Protection.

 

To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement by clicking Legal Agreements at the bottom of any PayPal page. 

 

What is PayPal Purchase Protection?

When you pay with PayPal on any website PayPal Purchase Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Purchase Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Purchase Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Purchase Protection.

To learn more about PayPal Purchase Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

PayPal offers Purchase Protection and will reimburse buyers who meet our eligibility requirements and (1) didn’t receive the item from their seller or (2) the item received is significantly different from how the seller described it.

Keep in mind, PayPal Purchase Protection doesn’t cover all transaction problems and has some specific eligibility requirements.  To qualify, buyers must meet the requirements detailed in the purchase protection section of the User Agreement.  Please review it carefully.  Here is a general summary of those requirements:

  • Pay for the item from your PayPal account.
  • Pay for the full amount of the item with one payment. Items purchased with multiple payments – like a deposit followed by a final payment – are not eligible.
  • Let the seller know there is a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing. Some identifying factors of an account in good standing include:
    • Not having a negative account balance
    • Maintaining up to date funding sources
    • Maintaining low Chargeback and buyer complaint rates if you are a Merchant
  • The item purchased must be for a tangible, physical good.  Here are some examples of items that are not eligible:
    • Intangible items, including Digital Goods
    • Services
    • Real estate, including residential property
    • Businesses
    • Vehicles, including motor vehicles, motorcycles, caravans, aircraft and boats
    • Custom-made items
    • Travel tickets, including airline flight tickets
    • Items prohibited by the PayPal Acceptable Use Policy .

Please note that some purchases such as vehicles in the Motors category, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Purchase Protection.

If your transaction qualifies for PayPal Purchase Protection you are covered for the full purchase price plus the original shipping charges.  However,you may be required to return the item to the seller in which case you will be responsible for the cost of return shipping.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

To see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.


 


When you pay with PayPal on any website PayPal Purchase Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

To qualify for PayPal Purchase Protection:

  • Use PayPal to complete your payment.
  • Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
  • Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
  • Keep your PayPal account in good standing.


If your transaction qualifies for PayPal Purchase Protection you are covered for the full purchase price plus the original shipping charges.

You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage. To find out how to report a problem on eBay, go to eBay and click Resolution Center at the bottom of any page.

Please note that some purchases such as vehicles in the Motors category, intangible items, capital equipment in the Business & Industrial category, and Real Estate aren't eligible for PayPal Purchase Protection.

To learn more about PayPal Purchase Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal Agreements at the bottom of any PayPal page.

 

 
Does PayPal prohibit transactions associated with games of skill or sweepstakes?
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com
In addition to the restrictions on gambling activities outlined in the Acceptable Use Policy, PayPal also prohibits transactions for non-gambling activities involving an entry fee and prizes, including games of skill or sweepstakes, unless the merchant has obtained prior approval.  Merchants seeking approval under this policy will need to provide PayPal with information clarifying the legality of their service in all jurisdictions in which they do business as well as information regarding how they block users from jurisdictions where their services may be prohibited.  PayPal reserves the right, at its sole discretion, to approve or decline merchants based upon their business model and the supporting information provided by the merchant.

If you wish to inquire about approval under this policy, please send a short business description and your website URL to aup@paypal.com

 
What are Reserves?
Reserves are funds that belong to you but have been set aside. We hold money in reserve just in case you receive payment reversals or chargebacks and your PayPal balance isn't enough to cover them. Reserves are typically applied to merchants who handle:
  • large sums of money,
  • high dollar items, or
  • items in high-risk categories
Your reserve amount is listed on your Pending Balance page. From time to time, we may need to adjust your reserve amount. If that happens, we’ll email you about the changes.
 
There are two types of reserves, rolling reserves and minimum reserves.
 
Rolling reserves
 
With rolling reserves, a percentage of each transaction is held and then released after a certain amount of time. For example, your reserve may be set at 10% and held for a 90-day rolling period. This means that we’ll hold 10% of the payments you receive on the first day until day 91, 10% of your second day's payments until day 92, and so on.
 
Minimum reserves
 
A minimum reserve is a specific amount of money that you must keep in your PayPal balance. A percentage of the payments you receive will be held until the reserve is met. For example, if your minimum reserve is $5,000.00 we'll hold a certain percentage of each transaction until you reach $5,000.00.
Reserves are funds that belong to you but have been set aside. We hold money in reserve just in case you receive payment reversals or chargebacks and your PayPal balance isn't enough to cover them. Reserves are typically applied to merchants who handle:
  • large sums of money,
  • high dollar items, or
  • items in high-risk categories
Your reserve amount is listed on your Pending Balance page. From time to time, we may need to adjust your reserve amount. If that happens, we’ll email you about the changes.
 
There are two types of reserves, rolling reserves and minimum reserves.
 
Rolling reserves
 
With rolling reserves, a percentage of each transaction is held and then released after a certain amount of time. For example, your reserve may be set at 10% and held for a 90-day rolling period. This means that we’ll hold 10% of the payments you receive on the first day until day 91, 10% of your second day's payments until day 92, and so on.
 
Minimum reserves
 
A minimum reserve is a specific amount of money that you must keep in your PayPal balance. A percentage of the payments you receive will be held until the reserve is met. For example, if your minimum reserve is $5,000.00 we'll hold a certain percentage of each transaction until you reach $5,000.00.
Reserves are funds that belong to you but have been set aside. We hold money in reserve just in case you receive payment reversals or chargebacks and your PayPal balance isn't enough to cover them. Reserves are typically applied to merchants who handle:
  • large sums of money,
  • high dollar items, or
  • items in high-risk categories
Your reserve amount is listed on your Pending Balance page. From time to time, we may need to adjust your reserve amount. If that happens, we’ll email you about the changes.
 
There are two types of reserves, rolling reserves and minimum reserves.
 
Rolling reserves
 
With rolling reserves, a percentage of each transaction is held and then released after a certain amount of time. For example, your reserve may be set at 10% and held for a 90-day rolling period. This means that we’ll hold 10% of the payments you receive on the first day until day 91, 10% of your second day's payments until day 92, and so on.
 
Minimum reserves
 
A minimum reserve is a specific amount of money that you must keep in your PayPal balance. A percentage of the payments you receive will be held until the reserve is met. For example, if your minimum reserve is $5,000.00 we'll hold a certain percentage of each transaction until you reach $5,000.00.
Reserves are funds that belong to you but have been set aside. We hold money in reserve just in case you receive payment reversals or chargebacks and your PayPal balance isn't enough to cover them. Reserves are typically applied to merchants who handle:
  • large sums of money,
  • high dollar items, or
  • items in high-risk categories
Your reserve amount is listed on your Pending Balance page. From time to time, we may need to adjust your reserve amount. If that happens, we’ll email you about the changes.
 
There are two types of reserves, rolling reserves and minimum reserves.
 
Rolling reserves
 
With rolling reserves, a percentage of each transaction is held and then released after a certain amount of time. For example, your reserve may be set at 10% and held for a 90-day rolling period. This means that we’ll hold 10% of the payments you receive on the first day until day 91, 10% of your second day's payments until day 92, and so on.
 
Minimum reserves
 
A minimum reserve is a specific amount of money that you must keep in your PayPal balance. A percentage of the payments you receive will be held until the reserve is met. For example, if your minimum reserve is $5,000.00 we'll hold a certain percentage of each transaction until you reach $5,000.00.
Reserves are funds that belong to you but have been set aside. We hold money in reserve just in case you receive payment reversals or chargebacks and your PayPal balance isn't enough to cover them. Reserves are typically applied to merchants who handle:
  • large sums of money,
  • high dollar items, or
  • items in high-risk categories
Your reserve amount is listed on your Pending Balance page. From time to time, we may need to adjust your reserve amount. If that happens, we’ll email you about the changes.
 
There are two types of reserves, rolling reserves and minimum reserves.
 
Rolling reserves
 
With rolling reserves, a percentage of each transaction is held and then released after a certain amount of time. For example, your reserve may be set at 10% and held for a 90-day rolling period. This means that we’ll hold 10% of the payments you receive on the first day until day 91, 10% of your second day's payments until day 92, and so on.
 
Minimum reserves
 
A minimum reserve is a specific amount of money that you must keep in your PayPal balance. A percentage of the payments you receive will be held until the reserve is met. For example, if your minimum reserve is $5,000.00 we'll hold a certain percentage of each transaction until you reach $5,000.00.
What are some reasons why my payment would be held?

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes

In deciding whether to apply payment holds, PayPal reviews many factors including:

  • Account tenure
  • Transaction activity
  • Business type
  • Past customer disputes
  • Overall customer satisfaction

Holds are typically placed on:

  • New sellers or sellers who have limited selling activity - until they build up a history of successful transactions.
  • Merchants selling in higher-risk categories like electronics or tickets, where we see higher levels of chargebacks and disputes.
  • Sellers who have performance issues, or a high rate of buyer dissatisfaction or disputes.

 

Why is the payment I received under review?
PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend to 48 hours.

We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.
PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend to 48 hours.

We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.
PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend to 48 hours.

We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.
PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend to 48 hours.

We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.
PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend to 48 hours.

We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.
PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. The review process usually takes less than 24 hours, but sometimes can extend to 48 hours.

We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.
PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. This review can take up to 24 hours.

We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.

 

How will PayPal let me know when a payment is under Payment Review?
You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.

If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with reason of Payment Review. We'll send another IPN notification when the Payment Review is complete. You can also check for an updated status by API.

The review can take up to 24 hours.
You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.

If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with reason of Payment Review. We'll send another IPN notification when the Payment Review is complete. You can also check for an updated status by API.

The review can take up to 24 hours.
You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.

If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with reason of Payment Review. We'll send another IPN notification when the Payment Review is complete. You can also check for an updated status by API.

The review can take up to 24 hours.
You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.

If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with reason of Payment Review. We'll send another IPN notification when the Payment Review is complete. You can also check for an updated status by API.

The review can take up to 24 hours.

You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.

If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with reason of Payment Review. We'll send another IPN notification when the Payment Review is complete. You can also check for an updated status by API.

The review can take up to 24 hours.

 

Am I covered for a transaction that clears Payment Review?
PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.Your primary residence, as listed in your PayPal account, must be in the United States.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.

For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website

 PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.Your primary residence, as listed in your PayPal account, must be in the United States.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.

For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website

 PayPal provides coverage to U.S. account holders for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.Your primary residence, as listed in your PayPal account, must be in the United States.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.

For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website

PayPal provides coverage for eligible transactions in the event of an unauthorized payment or item-not-received claims, chargebacks, and reversals.

To be eligible for PayPal Seller Protection:
  • The transaction must be marked eligible or partially eligible for Seller Protection on the Transaction Details page.
  • The item must be shipped within 7 calendar days of receiving payment to the shipping address on the Transaction Details page, and in accordance with our shipping requirements.
  • In the event a buyer files a claim, you need to respond to our request for documents and other information in a timely manner.
  • The item must be a physical, tangible good that can be shipped.
What's not covered:
  • Items picked up locally or delivered in person.
  • Services, intangible items, and digital goods.
  • Claims and chargebacks where the buyer says that the shipped item is significantly not as described.
For a full list what is and is not covered, as well as more Seller Protection details, see the terms on the PayPal website by clicking Legal Agreements at the bottom of any PayPal page.
What transaction types are subject to Payment Review?
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
There are a number of reasons a payment will be placed under Payment Review.

Sellers in higher-risk categories, like consumer electronics, may notice a higher number of transactions selected for Payment Review.

If you have any questions about Payment Review and have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
How do I contact PayPal if I have questions on Payment Review?
If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page.If you have an account manager, please contact them. Otherwise, you can log into your PayPal account and click the Contact Us at the bottom of any page. 
What types of weapons and knives does PayPal prohibit?
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
PayPal prohibits transactions for certain hand weapons or knives that may be illegal or restricted in some jurisdictions.

Weapons – PayPal generally prohibits transactions for these types of weapons:
  • Nunchaku.
  • Brass or other metal knuckles.
  • Leaded canes, staffs, crutches, or sticks.
  • Zip guns, shurikens or throwing stars.
  • Hand grenades or metal replica hand grenades.
  • Billyclubs or batons, sandclubs, sandbags, or slungshots (also known as saps or blackjacks).
For other hand weapons, sellers must ensure the weapon is lawful in both the buyer's and seller's jurisdiction before completing the sale.

Knives – PayPal generally prohibits transactions for switchblade knives and disguised knives. A switchblade is any knife resembling a pocketknife with a blade that can be released automatically or by use of a trigger. Other names for switchblades include spring-blade knives, snap-blade knives, gravity knives, and butterfly knives.

A disguised knife is a knife designed to look like a harmless item. Examples of disguised knives include belt buckle knives, cane swords, shobi-zue, lipstick case knives, air gauge knives, and writing pen knives.

Other Related Items – PayPal prohibits transactions for destructive devices and the sale of military equipment or supplies that violate laws or regulations in the buyer's or seller's jurisdiction.
What types of tobacco products does PayPal prohibit?

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

PayPal generally prohibits transactions for all types of tobacco products, including cigarettes, cigars, and smokeless tobacco due to legal requirements and industry regulations for online tobacco sales.

 

How can account holders verify if their product is in compliance with the Acceptable Use Policy?
Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.

Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.

Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com. Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.Account holders with questions about the Acceptable Use Policy can send a description of their product or service and their business URL to aupviolations@paypal.com.
With PayPal Seller Protection, where can I ship?

Seller Protection Policy applies to items posted domestically, as well as internationally, as long as your transaction meets the eligibility criteria, including the criteria for proof of shipment.

Seller Protection applies to items posted domestically and internationally, as long as your transaction meets the eligibility criteria, including the criteria, including the following:

  1. Proof of shipment. Ship the item with a shipping company that provides a shipping confirmation that displays a tracking number and the recipient address. If you ship with Israel Post, ship it as registered mail to receive a confirmation that displays the recipient's address.
  2. Shipment to a specified address. Ship to the address specified by the sender of the payment to be eligible. This address is shown in the transaction details page of your account.
What is PayPal Seller Protection?
PayPal Seller Protection is a policy that may cover eBay sellers for credit card related chargebacks and claims through PayPal Online Dispute Resolution for items not received or due to unauthorized payments (for example, stolen credit card or account takeover) provided certain eligibility criteria are met.