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Cancel a payment

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Can I cancel a payment that I've already sent?
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click My Account.
  3. Click History.
  4. Click Cancel under Order status/Actions.
  5. Click Cancel Payment next to the unclaimed payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click My Account.
  3. Click History.
  4. Click Cancel under Order status/Actions.
  5. Click Cancel Payment next to the unclaimed payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click My Account.
  3. Click History.
  4. Click Cancel under Order status/Actions.
  5. Click Cancel Payment next to the unclaimed payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund.

Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.

Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the History subtab.
  4. Click Cancel in the Order status/Actions column of the transaction in question.
  5. Click Cancel Payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund.

Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.

Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the History subtab.
  4. Click Cancel in the Order status/Actions column of the transaction in question.
  5. Click Cancel Payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the History subtab.
  4. Click Cancel in the Order status/Actions column of the transaction in question.
  5. Click Cancel Payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the History subtab.
  4. Click Cancel in the Order status/Actions column of the transaction in question.
  5. Click Cancel Payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the History subtab.
  4. Click Cancel in the Order status/Actions column of the transaction in question.
  5. Click Cancel Payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the History subtab.
  4. Click Cancel in the Order status/Actions column of the transaction in question.
  5. Click Cancel Payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click the My Account tab.
  3. Click the History subtab.
  4. Click Cancel in the Order status/Actions column of the transaction in question.
  5. Click Cancel Payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.

You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Cancel under Order Status/Actions.
  4. Click Cancel Payment next to the unclaimed payment.
Note:
  • A payment is automatically cancelled if the recipient doesn’t accept it within 30 days.
  • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.

If you want to request a refund for a completed payment, here’s how to find a seller’s contact information:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction.
You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Cancel under Order Status/Actions.
  4. Click Cancel Payment next to the unclaimed payment.

Note:
  • A payment is automatically cancelled if the recipient doesn’t accept it within 30 days.
  • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.

If you want to request a refund for a completed payment, here’s how to find a seller’s contact information:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction.
You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Cancel under Order Status/Actions.
  4. Click Cancel Payment next to the unclaimed payment.
Note:
  • A payment is automatically cancelled if the recipient doesn’t accept it within 30 days.
  • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.
If you want to request a refund for a completed payment, here’s how to find a seller’s contact information:
  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction.
You can cancel only unclaimed payments. If your payment is complete, please contact the recipient of the payment to request a refund. Unclaimed payments can be cancelled for the following reasons:
  • A payment sent to an email address is not associated with a PayPal account. Once the email address is added to a PayPal account, the payment is automatically credited to the balance of that account.
  • A payment is sent to a recipient with an unconfirmed email address. For security reasons, PayPal can only credit payments sent to a confirmed email address.
Here's how to cancel a payment:
  1. Log in to your PayPal account.
  2. Click My Account.
  3. Click History.
  4. Click Cancel under Order status/Actions.
  5. Click Cancel Payment next to the unclaimed payment.

Note: If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled.

If you cancel an eCheck payment or Instant Transfer, the money will be withdrawn from your bank account but credited back to your PayPal account balance. If you can't cancel the payment, then you still have the option to request a refund.

You can cancel only unclaimed payments. Here’s how to cancel an unclaimed payment:

  1. Log in to your PayPal account.
  2. Click History.
  3. Find the unclaimed payment, and choose Cancel under Order Status/Actions.
  4. Fill in the note to the payment recipient, and then click Send Cancelation.

If Cancel is not an option in the Order status/Actions column, the payment has been claimed and cannot be cancelled. If you want to request a refund for a completed payment, here’s how to find the seller’s contact information:

  1. Log in to your PayPal account.
  2. Click History.
  3. Click Details next to the transaction.

 Note:

  • A payment is automatically cancelled if the recipient doesn’t accept it within 30 days.

If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.

 

How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant?
Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My Preapproved Payments in the Financial Information column.
  4. Click View the Agreement next to the merchant agreement you want to cancel.
  5. Click Cancel or Cancel automatic billing and follow the instructions.
If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:
  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.
Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My financial info.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click Financial info.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

 Here's how:
  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact Us at the bottom of any page.
  3. Click Call Us, then click Continue for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.

Here's how:

  1. Log in to your PayPal account.
  2. Click Profile near the top of the page.
  3. Click My money.
  4. Click Update in the My preapproved payments section.
  5. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Here’s how:

  1. Go to the PayPal website.
  2. Click Contact at the bottom of the page.
  3. Click Call Us for our Customer Service phone number.

Please note that after canceling a payment, subscription, or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.