Help Center answers
How do I accept or deny a partial refund?
You can accept or deny a partial refund in the Resolution Center.
- Log in to your PayPal account.
- Click My Account at the top of the page.
- Click Resolution Center at the top of the page.
- Open cases from the list.
- Click Resolve next to your case.
- Accept the seller's refund offer or suggest a different amount.
- Click Submit.