Help Center answers

How do I send a partial refund?

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.

Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.


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