Only the account owner can close their account, unless the owner is deceased.
To close the account of someone who died, the estate executor needs to fax the following to (402) 537-5732:
- A cover sheet that states the account holder is deceased and the executor wants to close the PayPal account.
- A copy of the death certificate for the account holder.
- A copy of the deceased account holder's will or legal documentation that provides the information regarding the executor.
- A copy of a photo ID of the executor.
The documentation will be reviewed and, if approved, the account will be closed. If there are funds in the PayPal account, a check will be issued in the account holder's name.