PayPal’s safer.

It can be expensive and troublesome for sellers to create a secure checkout and process transactions without seeing your card details. If they’re not secure, your details are easily accessible by opportunist hackers. PayPal takes away the seller’s pain by processing payments for them. When you check out with PayPal, we pay the seller ourselves, sometimes even before drawing funds from your account, so your financial details stay encrypted and protected.

How we protect you.

Preventing fraud

Every transaction is monitored and heavily guarded behind our advanced encryption to help prevent fraud and identity theft. And we’re leaders in risk management, constantly updating our systems to help block external threats so you can buy with confidence.

Protecting your money

Hackers are getting smarter so banks and card providers around the world are creating extra hurdles for you to navigate just to pay online. We’re committed to making things easier for you without making it riskier. In the unlikely event something does go wrong, just report it and we’ll take care of any unauthorised transactions.

Report an unauthorised transaction

Protecting your purchases

We understand that sometimes things don’t arrive as planned. So if an eligible item you’ve purchased online doesn’t arrive or arrives significantly different to the seller’s description, we can reimburse you for the full purchase price plus shipping costs, up to $20,000 per item.

More about Buyer Protection

Stay safe online.

Cybercrime is big business. Hackers and scammers are constantly trying to steal or scam money from internet users. We work hard to keep your information secure but there are some things you can do to stay safer online, even when you’re not using PayPal.

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