PayPal Merchant Fees


Last Updated: 24, November 2020

You can find details about changes to our rates and fees and when they will apply on our Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’.

All information regarding fees for Australian customers is available in our Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS). To the extent there is any inconsistency between this page, and the CFSGPDS, the latter will prevail.

Domestic: A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents of the same country/territory.

International: A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different countries/territories. Certain countries are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Country/Territory Grouping Table.

Country Code Table: We may refer to two-letter country/territory codes throughout our fee pages. For a complete listing of PayPal country codes, please access our Country Code Table.

Relevant Country/Territory

Rates published below apply to PayPal accounts of residents of the following country/territory:

Country/Territory list

Australia (AU)

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Commercial Transaction Rates

When you buy or sell goods or services, receive payments through QR Codes, make any other commercial type of transaction, send or receive a charity donation or receive a payment when you “request money” using PayPal, we call that a “commercial transaction”.

Standard rate for receiving domestic transactions

Transaction TypeRate
Commercial Transactions2.60% + fixed fee
QR Code Transactions0.90% + fixed fee

Receiving international transactions

Transaction TypeRate
Commercial Transactions3.60% + fixed fee
QR Code Transactions1.90% + fixed fee

Fixed fee for commercial transactions (based on currency received)

CurrencyFee
Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10.00 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90.00 HUF
Israeli new shekel1.20 ILS
Japanese yen40.00 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
CurrencyFee
New Taiwan dollar10.00 TWD
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15.00 PHP
Polish zloty1.35 PLN
Russian ruble10.00 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Thai baht11.00 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

Fixed fee for QR Code transactions (based on currency received)

CurrencyFee
Australian dollar0.10 AUD
Brazilian real0.20 BRL
Canadian dollar0.10 CAD
Czech koruna3.00 CZK
Danish krone0.70 DKK
Euro0.10 EUR
Hong Kong dollar0.80 HKD
Hungarian forint30.00 HUF
Israeli new shekel0.40 ILS
Japanese yen12.00 JPY
Malaysian ringgit0.70 MYR
Mexican peso2.00 MXN
CurrencyFee
New Taiwan dollar3.00 TWD
New Zealand dollar0.15 NZD
Norwegian krone1.00 NOK
Philippine peso5.00 PHP
Polish zloty0.50 PLN
Russian ruble3.00 RUB
Singapore dollar0.20 SGD
Swedish krona1.00 SEK
Swiss franc0.10 CHF
Thai baht4.00 THB
UK pounds sterling0.10 GBP
US dollar0.10 USD

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Charity Transaction Rates

Charity transaction rates are subject to application and pre-approval by PayPal. Once approved by PayPal, these rates will apply to all commercial transaction payments received in your PayPal account. Any reference to “fixed fee” means the fixed fee for charity transactions.

Receiving domestic charity transactions

Transaction TypeRate
Australia (AU)1.10% + fixed fee

Receiving international charity transactions

Transaction TypeRate
Outside of AU2.10% + fixed fee

Fixed fee for charity transactions (based on currency received)

CurrencyFee
Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10.00 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90.00 HUF
Israeli new shekel1.20 ILS
Japanese yen40.00 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
CurrencyFee
New Taiwan dollar10.00 TWD
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15.00 PHP
Polish zloty1.35 PLN
Russian ruble10.00 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Thai baht11.00 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

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Advanced Credit and Debit Card Payments

Use of Advanced Credit and Debit Card Payments is subject to eligibility, application, approval by PayPal and your acceptance of the terms of your country's/territory's PayPal Online Card Payment Services Agreement. These rates will apply to all commercial transaction card payments received using Advanced Credit and Debit Card Payments or Website Payments Pro.

Receiving domestic transactions using Advanced Credit and Debit Card Payments

Payment typeRate
Direct Card Transactions & Other Payment Methods1.75% + fixed fee
Website Payments Pro – Hosted Solution1.75% + fixed fee
Virtual Terminal3.60% + fixed fee

Receiving international transactions using Advanced Credit and Debit Card Payments

Transaction TypeRate
Direct Card Transactions & Other Payment Methods3.60% + fixed fee
Website Payments Pro – Hosted Solution3.60% + fixed fee
Virtual Terminal4.60% + fixed fee

Fixed fee for Advanced Credit and Debit Card Payment transactions (based on currency received)

CurrencyFee
Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10.00 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90.00 HUF
Israeli new shekel1.20 ILS
Japanese yen40.00 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
CurrencyFee
New Taiwan dollar10.00 TWD
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15.00 PHP
Polish zloty1.35 PLN
Russian ruble10.00 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Thai baht11.00 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

Other fees for using Advanced Credit and Debit Card Payment solutions

ActivityDescriptionFee
Website Payments Pro – Hosted Solution or APIMonthly Fee (includes GST)25.00 AUD
Website Payments Pro – Hosted Solution or API and Virtual TerminalMonthly Fee (includes GST)25.00 AUD
Virtual TerminalMonthly Fee (includes GST)25.00 AUD

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Alternative Payment Method Rates

We may allow your customers to choose any of the alternative payment methods (APM) listed in our APM agreement at checkout to pay you for purchases.

For a complete listing of the APMs we support, please see Annex 1 of your country’s APM agreement. You must accept the terms of your country’s APM agreement before receiving APM payments.

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PayPal Here Rates

Our PayPal Here solution can help you get paid while on the go or bringing the checkout experience directly to your customer anywhere or at any time. Use of PayPal Here is subject to eligibility, application, approval by PayPal and your acceptance of the terms of the PayPal Here agreement. These rates will apply to all commercial transaction payments received using PayPal Here.

Standard rate for receiving domestic transactions using PayPal Here

Payment typeRate
PayPal Here card reader1.95%
Manual card key-in2.90% + fixed fee
Invoice2.60% + fixed fee

Receiving international transactions using PayPal Here

Payment typeRate
PayPal Here card reader1.95%
Manual card key-in2.90% + fixed fee
Invoice3.60% + fixed fee

Fixed fee for PayPal Here transactions (based on currency received)

CurrencyFee
Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10.00 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90.00 HUF
Israeli new shekel1.20 ILS
Japanese yen40.00 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
CurrencyFee
New Taiwan dollar10.00 TWD
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15.00 PHP
Polish zloty1.35 PLN
Russian ruble10.00 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Thai baht11.00 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

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Mass Payments

Mass Payments makes it easy to organise and email many recipients at once. We charge you a fee for each payment you send using Mass Payments, with the fee capped as shown below depending on the type of payment and currency in which it is sent.

Sending Mass Payments

TransactionRate
Mass Payment2% of total transaction amount (not to exceed the maximum fee cap below)

Maximum fee cap for Mass Payments

Based on payment currency:

CurrencyDomestic Maximum Fee CapInternational Maximum Fee Cap
Australian dollar1.25 AUD60.00 AUD
Brazilian real2.00 BRL100.00 BRL
Canadian dollar1.25 CAD60.00 CAD
Czech koruna24.00 CZK1000.00 CZK
Danish krone6.00 DKK300.00 DKK
Euro0.85 EUR40.00 EUR
Hong Kong dollar7.00 HKD400.00 HKD
Hungarian forint210.00 HUF15,000.00 HUF
Israeli new shekel4.00 ILS200.00 ILS
Japanese yen120.00 JPY5000.00 JPY
Malaysian ringgit4.00 MYR200.00 MYR
Mexican peso11.00 MXN750.00 MXN
New Taiwan dollar33.00 TWD2000.00 TWD
New Zealand dollar1.50 NZD75.00 NZD
Norwegian krone6.75 NOK300.00 NOK
Philippine peso50.00 PHP2500.00 PHP
Polish zloty3.00 PLN150.00 PLN
Russian ruble30.00 RUB1500.00 RUB
Singapore dollar1.60 SGD80.00 SGD
Swedish krona9.00 SEK400.00 SEK
Swiss franc1.30 CHF50.00 CHF
Thai baht36.00 THB2000.00 THB
UK pounds sterling0.65 GBP35.00 GBP
US dollar1.00 USD50.00 USD

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Micropayments

Subject to application and pre-approval by PayPal, you may upgrade an existing account to receive the Micropayment rate. Micropayment rates will be applicable as an alternative to standard commercial transaction rates for business that process payments under 10.00 AUD. If you upgrade to the Micropayment rate, this rate will apply to all commercial transaction payments received into your PayPal account. Please contact us to apply for the Micropayment rate.

Receiving micropayments

TransactionRate
Domestic micropayments5.00% + micropayments fixed fee
International micropayments5.50% + micropayments fixed fee
Domestic micropayments for digital goods5.00% + micropayments fixed fee
International micropayments for digital goods6.00% + micropayments fixed fee

Micropayments fixed fee

Based on payment currency:

CurrencyFee
Australian dollar0.05 AUD
Brazilian real0.10 BRL
Canadian dollar0.05 CAD
Czech koruna1.67 CZK
Danish krone0.43 DKK
Euro0.05 EUR
Hong Kong dollar0.39 HKD
Hungarian forint15.00 HUF
Israeli new shekel0.20 ILS
Japanese yen7.00 JPY
Malaysian ringgit0.20 MYR
Mexican peso0.55 MXN
CurrencyFee
New Taiwan dollar2.00 TWD
New Zealand dollar0.08 NZD
Norwegian krone0.47 NOK
Philippine peso2.50 PHP
Polish zloty0.23 PLN
Russian ruble2.00 RUB
Singapore dollar0.08 SGD
Swedish krona0.54 SEK
Swiss franc0.09 CHF
Thai baht1.80 THB
UK pounds sterling0.05 GBP
US dollar0.05 USD

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Chargeback Fees

To cover the cost of processing chargebacks, we assess a settlement fee to sellers for credit and debit card transaction chargebacks (a chargeback may occur when a buyer rejects or reverses a charge on his or her card through the card issuer).

This fee does not apply if the transaction is eligible for PayPal Seller Protection.

The chargeback fee is based on the currency received as follows:

Chargeback fees

CurrencyFee
Australian dollar15.00 AUD
Brazilian real20.00 BRL
Canadian dollar15.00 CAD
Czech koruna250.00 CZK
Danish krone60.00 DKK
Euro11.25 EUR
Hong Kong dollar75.00 HKD
Hungarian forint2,000.00 HUF
Israeli new shekel40.00 ILS
Japanese yen1,300.00 JPY
Malaysian ringgit40.00 MYR
Mexican peso110.00 MXN
CurrencyFee
New Taiwan dollar330.00 TWD
New Zealand dollar15.00 NZD
Norwegian krone65.00 NOK
Philippine peso500.00 PHP
Polish zloty30.00 PLN
Russian ruble320.00 RUB
Singapore dollar15.00 SGD
Swedish krona80.00 SEK
Swiss franc10.00 CHF
Thai baht360.00 THB
UK pounds sterling7.00 GBP
US dollar10.00 USD

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Currency Conversions

For information about how we convert currency, please see the user agreement.

The transaction exchange rate used for your currency conversion includes a fee which we charge above the base exchange rate. The fee depends on the type of currency conversion, as follows:

Converting payments when received in another currency

Rate
4.00% above the base exchange rate (to form the transaction exchange rate)

Conversions in all other cases

Rates for all other currency conversions (e.g. when sending payments not in AUD):

Rate
3.00% above the base exchange rate (to form the transaction exchange rate)

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eCheque Fees

Sometimes the sender of a payment you receive may use an eCheque as a means of funding that payment from their bank account, in order to send it from their PayPal account. Please see the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS) for more information about eCheques. When you receive an eCheque funded payment we apply the fee you agreed to pay to receive the payment up to a monetary cap indicated below (based on the currency received):

Receiving eCheque fees

CountryRate
Per each payment transactionCommercial Transaction Rates

Maximum fee cap for eCheques

CurrencyMaximum fee cap
Australian dollar50.00 AUD
Brazilian real75.00 BRL
Canadian dollar45.00 CAD
Czech koruna850.00 CZK
Danish krone250.00 DKK
Euro35.00 EUR
Hong Kong dollar330.00 HKD
Hungarian forint9,250.00 HUF
Israeli new shekel160.00 ILS
Japanese yen4,000.00 JPY
Malaysian ringgit150.00 MYR
Mexican peso540.00 MXN
New Taiwan dollar1,350.00 TWD
New Zealand dollar60.00 NZD
Norwegian krone270.00 NOK
Philippine peso1,900.00 PHP
Polish zloty140.00 PLN
Russian ruble1,400.00 RUB
Singapore dollar60.00 SGD
Swedish krona320.00 SEK
Swiss franc50.00 CHF
Thai baht1,400.00 THB
UK pounds sterling30.00 GBP
US dollar45.00 USD

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Transfers Out of PayPal

You can typically transfer money out of PayPal by standard transfers to your linked bank account or eligible cards. A currency conversion (and currency conversion fees) may also apply.

Transferring balance from a business PayPal account

Transfer toTransfer TypeRate
Bank accountWithdrawals made to your U.S. account3.00% (when no currency conversion is involved)
CardsStandard1.00% of amount transferred

Minimum and maximum fees

Based on withdrawal currency:

CurrencyMinimum FeeMaximum Fee
Australian dollar0.25 AUD10.00 AUD
Bulgarian lev0.50 BGN20.00 BGN
Canadian dollar0.25 CAD10.00 CAD
Croatian kuna2.00 HRK70.00 HRK
Czech koruna5.70 CZK230.00 CZK
Danish krone1.80 DKK70.00 DKK
Euro0.25 EUR10.00 EUR
Hong Kong dollar2.00 HKD80.00 HKD
Hungarian forint70.00 HUF2,900.00 HUF
Israeli new shekel1.00 ILS40.00 ILS
Japanese yen30.00 JPY1100.00 JPY
Kuwaiti dinar1.00 KWDNo Max
Malaysian ringgit1.00 MYR40.00 MYR
Mexican peso5.00 MXN200.00 MXN
New Zealand dollar0.40 NZD15.00 NZD
Norwegian krone1.00 NOK40.00 NOK
Philippine peso10.00 PHP500.00 PHP
Polish zloty1.00 PLN40.00 PLN
Qatari zloty1.00 QAR40.00 QAR
Romania new lei1.00 RON40.00 RON
Russian ruble20.00 RUB700.00 RUB
Serbian dinar25.00 RSD1000.00 RSD
Singapore dollar0.50 SGD15.00 SGD
South African rand3.60 ZAR145.00 ZAR
Sri Lanka rupee50.00 LKR1800.00 LKR
Swedish krona2.50 SEK100.00 SEK
Thai baht8.00 THB320.00 THB
Turkish lira1.50 TRY60.00 TRY
United Arab Emirates dirham0.90 AED36.70 AED
UK pounds sterling0.20 GBP8.00 GBP
US dollar0.25 USD10.00 USD
All Other CurrenciesNo MinNo Max

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Other Merchant Fees

Included below are fees associated with events, requests, or actions that may happen when you use your account.

Other Fees

ActivityDescriptionRate
Bank Return on Transfer out of PayPalThis fee is charged when a transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided.5.00 AUD
Commercial Transaction RefundsFull Refunds
  • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.
Partial Refunds
  • If you refund a Commercial Transaction payment, there are no fees to make the refund, but the fees you originally paid to receive the payment are not returned to you.
Records RequestThis fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account.10.00 AUD (per item)
Security Key CardThis is an electronic device that creates a unique security code that you use to log in to your PayPal account.32.95 AUD (per card)

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