Notice of Amendment(s) to the Australia PayPal Agreement(s)
This Page
This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Notices
Issued: 7 December 2023
Amendments to PayPal’s Seller Protection Program
Effective 20 February 2024
We are revising PayPal’s Seller Protection Program to exclude
from eligibility Item Not
Received claims filed by buyers as chargeback claims with their card issuers
for card-funded transactions.
Review the updated Seller Protection program
Amendments to the Combined Financial Services Guide
and Product Disclosure Statement (CFSGPDS)
Effective 20 February 2024:
- We are updating the fees
for Commercial Transactions processed through QR Code in person under
clause 18.4 by (i) removing the transaction amount threshold of $10.00; (ii)
removing the Fixed Fee component; and (iii) updating the variable rate
component of the fees. For completeness, please see the comparison table
below:
|
Current
|
Effective 20 February 2024
|
Domestic Transactions
|
Commercial
Transactions for $10.01 AUD and above processed through QR Code in
person
|
Commercial
Transactions for $10.00 AUD and below processed through QR Code in
person
|
0.90% plus QR Fixed Fee
|
1.40% plus Micro QR Fixed
Fee
|
|
Commercial Transactions
processed through QR Code in person
|
1.20%
|
|
International Transactions
|
Commercial
Transactions for $10.01 AUD and above processed through QR Code in
person
|
Commercial
Transactions for $10.00 AUD and below processed through QR Code in
person
|
1.90% plus QR Fixed Fee
|
1.40% plus Micro QR Fixed
Fee
|
|
Commercial Transactions
processed through QR Code in person
|
2.20%
|
|
Review the updated CFSGPDS
Amendments
to the PayPal Payouts Terms and Conditions
Effective 20 February 2024:
The PayPal Payouts Terms and Conditions are being updated to
clarify existing product functionality, including:
- Eligibility
requirements for recipients of payouts to successfully receive payouts
- Clarifying
the respective responsibility of PayPal and senders with regard to payouts made
using the PayPal Payouts product
In addition, the updates provide that:
- PayPal may require evidence of express recipient consent to receive communications in
connection with payouts
- Customers
must confirm that provision of information to PayPal does not constitute a sale
of data to PayPal under applicable law
- Customers may not imply PayPal sponsorship or endorsement without prior
permission; seek to obtain PayPal user credentials
Review the updated PayPal Payouts Terms and Conditions
Notices
Issued: 8 November 2023
Amendments to the PayPal User Agreement
Effective 8 November 2023:
- We are clarifying that where you make a
donation that is subject to the PayPal Fundraisers Terms, it is the fees
in those terms that apply to the donation. We are doing this by amending
the User Agreement to provide that donations made in accordance with the
PayPal Fundraisers Terms are subject to the fees in those terms.
- We are removing the clause titled “Your
responsibility to notify PayPal of pricing or fee errors”. That clause should be treated as though it had never formed part of the PayPal User Agreement.
Review the updated User Agreement
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 8 November 2023:
- We are clarifying how domestic transactions
and cross border transactions are defined. We are doing this by amending
the definition of Domestic Transaction and Cross-border Transaction in
Part 3: Definitions.
- We are clarifying that where you make a
donation that is subject to the PayPal Fundraisers Terms, it is the fees
in those terms that apply to the donation. We are doing this by clarifying
that the term ‘donation’ as used in the definition of ‘Commercial Transaction’
in Part 3: Definitions excludes donations that are sent or received
subject to the PayPal Fundraisers Terms and Conditions.
- We are clarifying that the micropayment
pricing fees set out in clause 18.6 only apply to a certain category of
customers. We are doing this by including a statement in clause 18.6
describing to whom this clause applies.
- We are changing the Micro QR Fixed Fee for
Taiwan New Dollars (TWD) to decrease it from TWD1.50 to TWD1.00. We are
doing this by changing the fee disclosure in the relevant box of the table
in clause 18.8.
- We are removing clause 18.26 titled “Your
responsibility to notify PayPal of pricing or fee errors”, and renumbering
all subsequent clauses. That clause should be treated as though it had never formed part of the CFSGPDS.
Review the updated CFSGPDS
Review the updated PayPal Payouts Terms and Conditions
Issued: 24 July 2023
Amendments to the PayPal Online Card Payment Services Agreement
Effective 15 November 2023:
- The Advanced Credit and Debit Card Payments suite of functionality may include the ability to integrate eligible third-party wallets as add-on features. We’re revising our terms to indicate that if you choose to integrate such add-on features, you agree to the applicable third-party terms via your acceptance of the PayPal Online Card Payment Services Agreement. Such acceptance includes your acknowledgement and agreement that such third-party features and terms are provided, updated, and notified solely by the relevant third party and not by PayPal.
- We are adding terms and conditions for the Account Updater functionality, which will be provided as part of the Advanced Credit and Debit Card Payments suite of functionality to eligible merchants to allow them to update their customers’ eligible card data stored with PayPal. This would enable seamless processing for recurring payments and other eligible transactions in the future.
Review the updated PayPal Online Card Payment Services Agreement