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Policy Updates


Notice of Amendment(s) to the Australia PayPal Agreement(s)

Issued: 21 February 2023


This Page

This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.


Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.


Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.


Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 21 February 2023:

  • We are removing the words “and Invoicing” from the following clauses:
    • 18.4 – Receiving Commercial Transactions
    • 18.5 – Receiving fees for Registered Charities and Not-For-Profit Organisations
  • The fees for receiving transactions using PayPal’s Invoicing service will be charged in accordance with the existing fees for the relevant payment type used to send the transaction, as set out in clause 18.4 or 18.5 (as applicable).

Review the updated CFSGPDS