How do I get my money sooner for a transaction on hold?
You can work to expedite the release of temporarily unavailable funds by processing your sales quickly and then providing the fulfillment details.
The timeframes listed below are for PayPal holds. If you have a hold placed by eBay you will need to contact eBay for more information.
Here are some specific actions you can take:
|Action||Time to release||What you need to do|
label with PayPal
|1 day after delivery||Print shipping label with USPS or UPS on PayPal website and we’ll automatically update the tracking information for you.|
|Add Tracking||1 day after delivery with supported carriers||If you didn’t print the shipping label for a supported carrier with PayPal, upload the tracking number of one of our Supported Carriers. PayPal will release the payment within 1 day of the courier confirming delivery.|
|Buyer Confirmation||Immediate release after buyer confirmation.||Your buyers will have the option to confirm that they received the item if your transaction is held. They'll also receive the notification email after you upload tracking/print shipping label.|
After your hold is released, it may take until midnight (but it's usually sooner) for the money to appear in your account.
|Canada||Canada Post, UPS|
|France||DHL, GLS, UPS|
|Germany||Deutsche Post, DHL Express, DHL Packet, DPD, Hermes, UPS|
|Italy||DHL, Post Italiano, UPS|
|Spain||Correos, DHS, GLS|
|United Kingdom||Collect+, DHL Express, FedEx, Parcel Force, Royal Mail, UPS, Yodel|
|United States||DHL Express, DHL Global Mail, UPS, USPS, FedEx|