Already registered and made a return? Visit the refund request page.
Pay with PayPal.
To opt in to Return Shipping on Us, activate your account. Offer applies to eligible PayPal purchases on or after 1 January 2017.* Save your PayPal receipt.
Send something back.
Save proof of your return. We’ll refund up to £15 of return shipping costs for each claim, for up to 12 claims per person until 31 December 2017.
Request a refund
Visit the refund request page to file your claim within 30 days of the return ship date.
Get your refund.
If your claim is approved, we’ll send a refund to your PayPal account within 10 business days.*
* Exclusions apply. This service is offered by PayPal Pte. Ltd in partnership with CallPoint New Europe JSC (TELUS International Europe), the service processor. This is an exclusive offer offered to eligible PayPal account holders for up to 12 refunds on your return shipping costs from 1 January 2017 through to 31 December 2017 and up to £15 per claim. See full terms and conditions.