Help Centre - Personal Account
How can we help you?
- I want my money back. Can I cancel a payment?
- Why is the payment I sent pending or unclaimed? Can I cancel it?
- How do I escalate a PayPal dispute to a claim?
- What's the difference between a dispute and a claim?
- Where is my refund?
- How can I release my payment(s) on hold?
- How do I change my password and security questions?
- What is an automatic payment and how do I update or cancel one?
- How do I add and confirm, change or remove a phone number on my PayPal account?
- How do I remove a limitation from my account?
Get customised help with your account and access to the message centre